INTEGRIS Health AllSet Urgent Care, Oklahoma’s largest not-for-profit health system has a great opportunity for a Radiology Technologist in Oklahoma City, OK and surrounding areas. In this position, you’ll work full-time 3-12 hour shifts 8:00am to 8:00pm with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today, and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with consumers. It is the role of the Clinical Concierge to guide consumers and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the consumer experience; before, during, and after the consumer visit. The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of consumers on a rotating basis. This position is a vital part of the office team that cares for consumers in the clinic setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgement; diplomacy; decision making; and a customer service attitude. Acting as the consumer advocate, the Clinical Concierge has continuous contact with providers, consumers, consumer families/significant others, community agencies, and care staff and management.
Behaves in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and the secondary guest(s) and in-line with Studer Principles. Welcomes (including eye contact, smile, greeting, and personal introduction) the consumer and secondary guest(s) to the center and inquires the purpose and nature of the visit.
Collects identification and payor related documentation, conducts consumer registration, and performs point of service collection. Measures and collects consumer data including temperature, pulse, oxygen saturation, respirations, blood pressure, height, weight, and, in indicated pediatric consumers, length and head circumference. Conducts hearing and vision screenings. Communicates the data and results to the consumer. Documents all data accurately into the consumer medical record.
Collects and documents in the consumer medical record consumer reason for visit and chief complaint, allergies, health history, and current medications for review by provider.
Prepares consumers for radiologic procedures. Performs X-rays following established procedures for consumer care and safety. Documents radiology procedures performed on the order/encounter form. The incumbent signs the order/encounter form, indicating that all orders have been performed and marked. Logs radiologic procedures completed. Processes routine paperwork. Types and files reports as requested. Ensures images are transferred to radiology group.
Prepares consumers for examinations and procedures. Assists provider with consumer care. At the direction and delegation of the provider, performs approved lab tests and diagnostic testing, prepares and administers designated medications (oral, subcutaneous, intradermal, intramuscular), instills eye drops, and applies topical medications.
Organizes, schedules, completes, and communicates primary care, specialist, and ancillary referrals to consumers.
Maintain consumer care supplies and medications, and quality checks and assurances throughout the facility.
Required Qualifications
Experience
Health care facility clinical experience
Previous experience as a medical office assistant, CNA or equivalent, including previous experience with an electronic health record and phlebotomy
Licensure/Certifications
Valid State Radiologic Technologist certification
American Heart Association BLS for Health Care Providers
Preferred Qualifications
Education
Successful completion of a Radiology Technologist program
Successful completion of ARRT-approved educational program
Must have strong oral and written communication skills
Knowledge of national medical best practices within an urgent care setting
Knowledge of and skill in the use of personal computers and related systems and software
Ability to work efficiently under pressure, independently and take initiative
Ability to willingly accept responsibility
Ability to set priorities and use good judgement
Knowledge of urgent care medical specialty
Knowledge of medical terminology
Knowledge of EPIC
Ability to maintain effective and organized systems to ensure timely consumer flow
Exceptional customer service and phone etiquette
Skilled in correct grammar, spelling, and punctuation