POSITION: Medical Assistant

DEPARTMENT: Outpatient Medical Office

LOCATION: Alhambra

REPORTS TO: Clinic Supervisor

FLSA STATUS: Hourly

The Company

Integrative Sports and Spine is looking for a Medical Assistant to join our team! We at ISS are a company created with one goal in mind: Improve More Lives. For our patients and for YOU. As a Medical Assistant with ISS, you will play a very important role in improving patient quality of life.

Your Opportunity

We are in search of a talented, outstanding and dynamic Medical Assistant to join our team in Alhambra, CA.

We are looking for a full-time Medical Assistant who is a self starter and can, also, work collaboratively with our team. You will join our team of highly skilled board-certified pain Physicians in helping to improve the lives of each individual you meet through each interaction you have. Our company offers opportunities for growth.

Our Integrative Team works day in and day out with a passion to help others. We offer you a vibrant and energetic work environment where you can indulge in your passion for helping others without the normal stresses often found in the medical profession. We work closely together to ensure you are well taken care of and supported. We offer an in-depth on-boarding and training process to set you up for success.

We provide the best quality care for every patient through comprehensive, multidisciplinary medical and interventional treatments. We are also deeply involved in professional education and strive to integrate cutting-edge treatment modalities for various acute and chronic painful conditions.

Medical Assistant Job Requirements:

The exclusive focus for this position is to ensure patients receive the most optimal care when they visit our clinic. The goal is to make sure the physician is able to conduct the patient visit without any delays in care and execute the treatment plan. This will involve preparing, gathering, and distributing patient information throughout the course of their care under our organization.

What You’ll do:

• Answer phone calls
• Communicate patient symptom changes, medications changes or refills, and answering questions regarding procedures
• Verifying patient insurance eligibility utilizing medical group/IPA portals and insurance portals
• Update insurance, prior authorization, medical records information
• Scheduling patient procedures
• Conduct follow up calls post-op
• Prior authorizations for medications and procedures
• Respond to incoming fax, phone or email pharmacy requests
• Scanning and uploading patient documents into the EHR system
• Requesting medical records
• Back office support
• Cleaning and prepping exam rooms
• Rooming patients and taking vitals
• Conducting patient interviews and preparing charts in EHR to reflect patient interview
• Assisting in in-office procedures at the direction of the physician

What You’ll Need :

• Preferred, not required minimum 1 year(s) of experience in a primary care office, specialty office, out/in-patient hospital; training will be provided
• Minimum High School Diploma or equivalent, Associates Degree (A.A) and/or graduate from an accredited Medical Assistant program preferred
• Language: Bilingual in Spanish, Mandarin and/or Cantonese is required
• The ability to work in a fast paced environment
• Strong verbal and written skills; fluent in English and Mandarin or Cantonese
• Knowledge of medical terminology
• Strong clinical, computer, work ethics
• Ability to type 55 WPM, Proficient in Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Email and Calendar software: Outlook, Gmail and an understanding of keyboard functions and shortcuts
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problem solving several concrete variables in standardized situations

Who You Are:

• Self motivated and passionate about our mission to improve more lives and driven to action to achieve that mission
• Excellent communicator with outstanding oral and written communication skills who can effectively and professionally communicate with physician offices, patients, co-workers, and vendors
• Team oriented with focus on achieving the company goal of increasing patients served and improving more lives
• Proficient in “Powerful Communication” while staying out of the box
• Creative problem solver including finding new, innovative ways to generate patient satisfaction and increasing clinic efficiency
• Thorough understanding of EHR system, insurance plans, insurance portals, and email nurturing
• Conversant in medical, Medicare, PM&R and Pain Management practices and terminology.
• Understands, embraces and adheres to our Core Values

Physical Requirements and Work Environment:

• This position is performed in a medical office setting and frequent standing, sitting typing is required
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing, cabinets and fax machines
• Routine use of standard office equipment
• Must have the ability to push, pull, lift and or carry up to 50 pounds
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

What We Offer:

• Competitive salary, excellent benefits: 401K (100% match), Health, Vision, Dental
• Generous vacation time, sick time and holidays off
• A positive work-life balance
• No weekend shifts required

Our CORE VALUES are :

• Passion
• Optimism
• Integrity
• Innovation
• Trust

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person

Application Question(s):

• Why are you interested in the opportunity to work with us? If you are currently working, why are you leaving your current position?

Experience:

• Medical Assistant: 1 year (Required)

Language:

• Spanish or Chinese (Mandarin/Cantonese) (Required)

Work Location: In person