Job Description: JOB SUMMARY:
Business Project Managers - Joureny Communications are responsible for the overall direction, management, communication, coordination of status reports, and accountability of project-oriented work efforts and success of their projects across the IT and business organizations in particular for the creation of journey-based communications. This position focuses on technical projects related to the design, development, execution, implementation or maintenance of journey-based communications and related systems or software. Project Managers ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. They create Product documents based on approved charters and project plans (work breakdown structures) and build jourenys on their own in the system. They track key milestones and adjust project plans, budget requests and/or resources to meet the needs of customers.

REQUIREMENTS:
Hands-on experience in designing, developing, and executing journey-based customer communications that are highly personalized and orchestrated across all channels using an industry-leading technology platform such as Adobe Experience Platform/Adobe Journey Optimizer
Partner with staff and Business Sponsor to ensure the design accomplishes both business and technical requirements
Accountable for managing and monitoring project performance of multiple projects with one or more internal and external dependencies, multiple Products, including: providing guidance to Leadership and core team which consist of Business/IT and external entities.
Manages Issues, Risk, Dependencies and Change Request following the established PMO guidelines.
Identifies, negotiates, communicates and manages project changes. Reports status of project, including project risks, to customers, project team, supervisor, Project Offices, governance and other key staff
Oversee product documentation and archiving and adheres to the Project Management standards for project closure.
Responsible for managing external and vendor relationships (including the SOW) and managing to implementation of deliverables and schedules
Solid knowledge and experience in various Project Management and Product Development concepts, methodologies and processes
Ability to manage tasks independently and take ownership of responsibilities.
Ability to learn from mistakes and apply constructive feedback.
Ability to communicate technical information clearly and articulately.
Ability to adapt to a rapidly changing environment.
Understanding of the concepts, theories and processes of the Project Management Methodology.
Broad knowledge of IT functions.
Demonstrated proficiency in the use of labor, cost management and project tracking and management tools such as MS Project.
Ability to lead and facilitate project team status meetings to obtain schedule, issues, risk, and dependency updates.
Ability to organize and prioritize workload.
Strong Communications (written and verbal)
Solid SQL skills
Strong PC skills specifically utilizing the MS Office Suite products (e.g., MS Word, MS Excels, etc.).
Expert in MS Project 2010
Expert in MS Excel


PREFERRED QUALIFICATIONS:
The preferred qualifications listed below reflect desired knowledge, skill, and/or experience.
Additional Preferred Qualifications:
Various Domain experience; Health Care, Financial, etc
Specific tools, languages and specialty skills may vary

Required Experience:
5-8 years related work experience or equivalent combination of transferable experience and education as a Project

REQUIRED EDUCATION:
Bachelors Degree in a Computer, Mathematics, or Business-related field or relevant work experience
Comments for Suppliers: Advanced degree in the above-mentioned fields preferred
Solid SQL skills
Hands-on experience in designing, developing, and executing journey-based customer communications that are highly personalized and orchestrated across all channels using an industry-leading technology platform such as Adobe Experience Platform/Adobe Journey Optimizer