Job Details
Level
Experienced
Job Location
Blue Ridge Summit, PA (Raven Rock Site R JSSC) - Fairfield, PA
Position Type
Full Time
Education Level
High School
Travel Percentage
Negligible
Job Shift
Day
Job Category
Information Technology
DESCRIPTION
THE COMPANY
Integrated Computer Solutions (ICS) is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done.
THE POSITION
Work as a Nuclear Planning and Execution System (NPES) System Administrator (SA) Lead for the Joint Staff Support Center (JSSC) Information Technology Support Services (JSSC-ITSS) contract. The expert will oversee hardware and software to support Secure Messaging and ensure access to NPES applications. Responsibilities also include providing Tier I/II/III IT operations support, maintaining desktop clients, managing Microsoft Servers (such as Domain Controllers, Active Directory, WSUS, IIS), and supporting Red Hat Enterprise Linux (RHEL) Servers that run NPES applications.
COMPENSATION AND BENEFITS
We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off - EVEN YOUR BIRTHDAY!
RESPONSIBILITIES:

• Providing comprehensive technical support, analysis, and research to tackle complex problems related to desktops and server management within the NPES client environment.
• Handling administrative tasks such as setting up user accounts, maintaining system documentation, optimizing system performance, installing software, applying critical patches, managing storage space, and diagnosing and rectifying faults using appropriate tools.
• Collaborating with customers and contract leadership to address intricate technical issues, leading a team of technicians, and overseeing hardware and software maintenance for the NPES server baseline.
• Conducting capacity and performance assessments, suggesting system configuration enhancements, developing procedures, and delivering training to system administrators.
• Analyzing application and system diagnostics, resolving performance issues, executing software updates and maintenance tasks, and ensuring system reliability and performance within the supported environment.
• Responding promptly to incident management related to various technologies such as Microsoft Servers, Desktops, Oracle Secure Global Desktop, VmWare Server, and NPES applications, while also performing routine maintenance, repairs, and upgrades.
• Employing independent judgment to devise effective methods, techniques, and evaluation criteria, identifying upgrade needs, and foreseeing customer requirements to provide expert support and analysis.
• Installing, monitoring, and migrating operating systems and associated software, gathering functional requirements from customers, and coordinating with development teams for systematic enhancements.
• Monitoring performance, supporting cybersecurity efforts, managing system backups and restores, ensuring data availability and survivability, and proactively monitoring storage capacity.
• Enhancing the customer's operating environment through expert support while maintaining cybersecurity standards for managed systems and hardware.
• Upholding compliance with safety and security protocols, worksite access procedures, training requirements, certifications, and other assigned duties and projects.

ADDITIONAL INFORMATION

• 100% on-site in Blue Ridge Summit, PA.

QUALIFICATIONS

• Minimum Active Top-Secret Clearance with SCI Eligibility; AND,
• High school diploma or equivalent; AND,
• Active CompTIA Security CE Certification; AND,
• 10 years of technical experience, providing system and application administration support to include administrating Microsoft Windows Servers, MS Windows desktops, Red Hat Enterprise Linux, and VmWare ESXi

Equal opportunity employer, including disability/vets.