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Salesforce Technical SME - Lead
Location: REMOTE
Clearance: Active Secret
Integral Federal is actively seeking a Salesforce SME to join our technical support team for a federal agency. This specialized role is primarily focused on the technical support, enhancement, and administration of Salesforce, being leveraged as a cloud-based incident management system. With a special emphasis initially on a new application, the SME will support the system development lifecycle (SDLC) in line with agency guidelines.
Given the sensitive nature of the work, all applicants must be U.S. citizens and hold an active Department of Defense SECRET clearance (interim adjudications will not be accepted).
Responsibilities:
As a Salesforce SME, you will provide prompt issue resolution, functional enhancements, implement patches and system updates as needed, perform business process analysis and improvement, enhance user experience, and facilitate integrations with third-party products.
Responsibilities relevant to the initial application being supported:
Generalized responsibilities include:
Essential Skills, Experience, and Qualifications:
Integral Federal is united by a shared passion of excellence in service. We are an Equal Opportunity Employer that cultivates a culture of diversity, equity, and inclusion, and are headquartered in Rockville, MD with offices in Charlottesville, Fredericksburg, DC and Aberdeen.
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401K. That means you don’t have to wait an entire year to earn matching funds for your retirement contributions! Give us a try and become part of a curated group of intelligence professionals at Integral Federal Inc.
Our package also includes:
Full Time
$80k-96k (estimate)
12/23/2023
05/16/2024
integralgroup.com
LOS ANGELES, CA
500 - 1,000
1996
DAN FRANKLIN
$10M - $50M
Integral Group is a global network of mechanical, electrical and plumbing engineers, energy analysts, commissioning authorities, and sustainability consultants collaborating under a single deep green umbrella. Our mission is to accelerate the adoption of sustainable building design moving from green and net-zero buildings towards regenerative buildings that mitigate global environmental impacts and reduce ecological degradation. We specialize in the design and analysis of simple, elegant, cost-effective systems for critical and high-performance building environments. Our integrated approach to ...
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