Pay rate : $21.00 / hr

Hours : various shifts needed, so flexibility is key

Location : Everett, WA

Duration : 3 months, If candidate excels may be considered for instructor role when coming direct depending on needs at the time of hire.

Qualified candidates MUST be open to a flexible work schedule (support clients 24 / 7) and willing / able to support all Puget Sound locations : Everett, Seattle and Renton.

Per Boeing policy candidate(s) hold US persons status.

Summary :

Learning Services, Inc., is seeking an E-test Monitor who will work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites.

Responsibilities :

Representing company as the first point of contact for the students in

electronic testing sessions.

Adaptability and responsiveness to client requirements and requests for assistance.

Maintaining assigned testing area s schedules, equipment, communications and risks / constraints.

Monitoring testing area by checking-in all participants, enforcing compliance guidelines within testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks and post-session room cleanup.

Providing status updates to the Delivery Services Manager weekly, or more frequently, if necessary.

Staying abreast of content requirements in the agreed subject matter areas.

Will be asked to help assist instructors in classes. Including but not limited to handing out papers, helping students with computers and, safety in the lab.

Skills and Knowledge Requirements

Minimum of one year of experience in customer service.

Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel.

Strong interpersonal, communication, and organizational skills.

Ability to work independently or as a team.

Strong customer service skills.

Benefits : (employee contribution)

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Last updated : 2024-05-23