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Customer account representative
inSync Staffing Malvern, PA
$48k-60k (estimate)
Full Time | Business Services 3 Weeks Ago
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inSync Staffing is Hiring a Customer account representative Near Malvern, PA

Pay range : $21.00 - $25.00 / hr DOE - paid weekly!

Hours : 8 : 30am- 5 : 30pm (7am-7pm) and / or times of unique demand (weekend work).

Location : MALVERN, PA - Hybrid - so must be local to Malvern office.

Summary :

This position is responsible for the timely creation of new customer accounts, changing existing customer accounts, and communicating these additions and changes to the appropriate stakeholders of the customer.

This role will require completing these tasks accurately, and within the agreed upon service level agreement (SLA) timeframe.

The SLA is the foundation of the services provided by the Customer Master team, and this role is required to ensure that all aspects of the SLA are adhered to.

  • Additional responsibilities for the role are completing or assisting in the reporting requirements of the Customer Master Data team, and supporting special projects for the Customer Master group.
  • This position requires an understanding of SAP or other ERP platforms, and an ability to learn the transactions related to the customer master function and correlated reports.

Additionally, utilize MS Outlook, MS Excel, and MS Word. Strong organizational skills are a must. This position requires detail orientation, as accuracy is a crucial requisite of the Customer Master function.

Functions :

  • Important that has previous experience working with data and data management.
  • Customer setup and changes within the SAP environment, accurately and timely, based on agreed upon SLA.
  • Communicating completions and rejections via group mailbox in MS Outlook.
  • Responsible for daily reporting and review of new account setups, to ensure that all mandatory fields have been populated
  • Important that has previous experience working with data and data management.
  • The ability to effectively communicate, to all stakeholders.
  • SAP acumen to complete all tasks related to the Customer Master function, reporting, and special projects.
  • Tracking and reporting statistics via MS Outlook and MS Excel.
  • Must be able to take direction and respond accordingly.

Benefits : (employee contribution)

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

IND23

Last updated : 2024-05-19

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$48k-60k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

05/25/2024

WEBSITE

insyncstaffing.com

HEADQUARTERS

FORT WASHINGTON, PA

SIZE

50 - 100

FOUNDED

2011

CEO

KIM WALTERS

REVENUE

<$5M

INDUSTRY

Business Services

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The job skills required for Customer account representative include Organizational Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer account representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer account representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer account representative positions, which can be used as a reference in future career path planning. As a Customer account representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer account representative. You can explore the career advancement for a Customer account representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Account Representative job description and responsibilities

They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.

04/11/2022: Santa Cruz, CA

Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.

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Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.

03/12/2022: Fairbanks, AK

Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.

02/22/2022: Elyria, OH

Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.

02/24/2022: Huntsville, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Account Representative jobs

Ability to use positive language.

03/05/2022: Pine Bluff, AR

Have a clear escalation pathway.

01/20/2022: Cleveland, OH

Provide Customer Service Training.

03/15/2022: El Paso, TX

Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.

03/08/2022: Killeen, TX

Soft skills are necessary for almost every responsibility an account representative has.

02/14/2022: Tulsa, OK

Step 3: View the best colleges and universities for Customer Account Representative.

Florida Southern College
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