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Concierge Home Care is growing, and we are actively hiring a Customer Service Specialist (Receptionist) for our Jacksonville, FL team!
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What is a Customer Service Specialist?
The Customer Service Specialist provides general office support with various clerical activities and related tasks. The receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies and additional clerical duties.
What are the qualifications for the Customer Service Specialist?
High school graduate is required
One year of administrative experience preferred
Proficient in computer skills
Ability to communicate effectively with clients, co-workers, and other health care professionals
Excellent customer and client service skills
What are some of the responsibilities of the Customer Service Specialist?
Answer/screen incoming calls and direct caller to appropriate associate
Take phone messages or transfers to voicemail as necessary
Greets and directs company guests/visitors
Receives, sorts and forwards incoming mail, and publication
Signs for and distributes package deliveries
Orders, receives, stocks, and distributes offices supplies
What are some of the full-time benefits offered?
Medical, Dental & Vision effective the 1st of the month following 30 days of employment
Life insurance
401k/401k match
Mileage reimbursement
Data plan reimbursement
Employee Referral Program (for qualified hires)
Three weeks of PTO/year
Team member referral bonuses
Free CEUs
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At Concierge Home Care, we believe in the mission of home health care. If competitive pay, team collaboration, and professional growth are what you are looking for, apply today!
Use the link below to learn more about our beliefs, values, and culture.
https://conciergehomecare.com/culture/featured-culture/
INDCRI1
Full Time
$43k-54k (estimate)
04/27/2024
05/12/2024
conciergeinhomecare.com
Encino, CA
<25
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.