You haven't searched anything yet.
Job Summary
Working under the direction of an Account Manager (AM) and / or Account Executive (AE) and following established industry and company guidelines;
provides administrative and customer service support to account team andProducer;andmeetingallperformancerequirementsregardingproduction,qualityandensuringthatno liability associated with errors or omissions occur.
Resolves basic and routine administrative and customer service problems directly, and refers complex requests or inquiries to more senior staff.
What You’ll Do :
identify errors and facilitate corrective actionsProcess Policy Cancellations, Reinstatements and Lost Policy Releases (LPR)Prepare Check requests, Invoices and Premium Finance AgreementsPrepare Summaries of InsuranceOrder Loss Runs and MVR’sIssue Auto ID CardsIssue Certificates of Insurance and Evidences of PropertyIssue Binders of InsurancePrepare Check Requests, Invoicing and Premium Finance Agreements
What We’re Looking For :
2 years of industry experience; or 5 of related experience in customer service
Has good understanding of what an insurance brokerage is and does
All required active licensing
Excellent administrative, multi-tasking, and organizational skills
Excellent customer service skills
Outstanding verbal / written communication skills
PC proficiency, including basic knowledge of MS Office products, including Outlook, Word and Excel
Exceptional personal character
High School Diploma (or equivalent)
What We Offer :
Still wondering if IOA is the right fit for you?
Last updated : 2024-05-22
Full Time
$50k-68k (estimate)
05/23/2024
08/23/2024
ioa-insurance.com
Towson, MD
25 - 50