1 Outbound Call Center Representative Job in Palos Hills, IL
Insurance Navy is Hiring an Outbound Call Center Representative Near Palos Hills, IL
Join the fastest growing auto insurance agency in Illinois! We are seeking motivated representatives to join our team and grow with the company. Full time and part time schedules are availale for this position.
About the company
Insurance Navy Brokers was formed in 2007 based out of Chicago, IL and focuses on non-standard auto insurance sales and services. We currently operate in 11 states with over 40 locations. We strive to become the leading auto insurance broker in each state we operate in.
About the position
We are seeking motivated representatives to join our expanding team of service representatives who primarily focus on calling our existing database of clients. These representatives will complete various tasks throughout the day, and will play a key role in the growth of the company. Tasks include, but not limited to, the following:
- Payment reminder calls to our current customers.
- Utilizing internal software to conversate via text message with our current customers.
- Collecting monthly payments and/or renewal payments from our customers.
- Calling on website leads.
- Calling on past clients to initiate a new policy.
- More
Why work with Insurance Navy Brokers?
We are proud to offer generous benefits to all full time staff after a certain amount of time of being employed. Our benefits include the following:
- Paid Training
- Paid Insurance License fees ($600 value)
- Paid Vacation Time (as much as 120 hours per year).
- Paid Sick Leave (40 hours per year).
- Paid Holidays (6 holidays per year).
- Paid Health Insurance (50% paid by Insurance Navy).
- Wellness Program (gym reimbursement, therapy reimbursement, 1 paid wellness day, etc.).
- Senior Staff Enhanced Benefits
A generous monthly bonus for all new policies, renewals, and monthly payments collected will be additional to the hourly pay.
There is room for growth in all departments of our company as we are expanding to different states all across the United States. If you think this position is a good fit for you, please feel free to apply and submit your resume and we will be in touch!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Supplemental pay types:
- Monthly bonus
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Work Location: In person
Job Summary
Full Time
Consumer Services
$33k-44k (estimate)
04/13/2024
08/09/2024
bubblesautospa.com
Cicero, IL
<25
Consumer Services
Related Companies
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Outbound Call Center Representative job description and responsibilities
An outbound call center uses distinct metrics to measure agent success, such as cost per call, revenue earned, total calls made and tasks completed.
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Some of the key outbound call center metrics that should be measured are first call close, conversion rate, calls per agent, calls per account, hit rate, hold time, call abandoned ratio, average call length, list closure rate, call quality/ etiquette and
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Outbound call centers may face a number of distinctive challenges.
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Outbound call center software can be a highly efficient customer service tool for both B2B and B2C businesses.
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Outbound customer service representatives need to handle many different tasks.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Outbound Call Center Representative jobs
Leverage speech analytics software for ongoing training and coaching.
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Prioritize on-the-job experience.
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Use Productivity and Time Management Tools.
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Teach proper call center etiquette.
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Step 3: View the best colleges and universities for Outbound Call Center Representative.
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