Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. We are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in peoples lives. As a Licensed Insurance Sales Representative you will be part of a team that is helping to grow the revenue of the office by offering products that people need for their security and peace of mind. Our newest Licensed Insurance Sales Representative will pursue and respond to the requests and needs of prospects and current clients who need insurance. As a Licensed Insurance Sales Representative you will be trained to act as a consultant for businesses and families, evaluating needs and recommending the most appropriate means of meeting those needs. We encourage you to apply for this position to become apart of our growing team that has been providing exceptional insurance products in and around the Central Florida area since 1984. 

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Parental Leave

Retirement Plan

Evenings Off

Responsibilities

• Meet new business production goals and objectives as established.
• Process customer policy change requests.
• Take premium payments from customers.
• Answer incoming phone calls promptly.
• Return all phone messages promptly.
• Maintain knowledge of new products.
• Maintain client relationships with follow up phone calls.
• Provides on-going support to insurance clients as needed.

Requirements

• Professional phone etiquette.
• Great Customer Service Skills.
• Works well with other employees and is a team player with a positive attitude.
• Be capable of handling customer rejection.
• Interested in a sales career, sales experience preferred.
• Bilingual, fluent in both English and Spanish is beneficial.