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Summary: Facilitate a warm and welcoming environment of Ho’okipa (Hospitality) for all guests and visitors of IHS at designated service locations. Implement policies and procedures that impact the health, safety and welfare of all IHS guests and visitors on respective shifts. Ensure that exceptional guest service and a clean environment is provided for all IHS guests.
Assist and ensure that shelter premises are clean and the environment is free from safety/health hazards; ensure the care of IHS property and report potential hazards or dangerous situations to the Maintenance Dept. for a repair schedule or immediate action.
Performs other duties and accepts responsibilities as assigned.
Supervisory Responsibility: This position has overall supervisory responsibility for all guest services staff on shift. This position may have daily supervisory responsibility of in-house and community volunteers who are providing care, programming and assistance for the guests of IHS. The responsibility when assigned, includes ensuring volunteers are working safely, are monitored and supported to have a positive volunteer experience.
Position Type/Expected Hours of Work: Hours may include some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. Must be available to supervise and/or cover when necessary for one or more of the following shifts:
Competencies
Leadership
Required Knowledge/Skills/Abilities
Knowledge of homelessness and the issues associated with it; mental health and substance abuse issues
Required Education & Experience
High School diploma or GED equivalent
Preferred Education & Experience
Some college or Associate’s degree in Human Services or related field
IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is an employer of National Service.
Full Time
$36k-53k (estimate)
03/23/2023
05/09/2024