Who We Are:

Who You Are:

The Manager of Operational and Administrative Services at ICP plays a pivotal role in ensuring the smooth functioning of essential administrative processes. Reporting directly to the Executive Director, this position involves overseeing financial management, human resources, and facility operations. The ideal candidate is proficient in various software applications, possesses strong supervisory skills, and demonstrates a solid understanding of nonprofit financial management practices.

What You'll Do:

Responsibilities (Percentage Breakdown):

Financial Management (50%):

• Utilize QuickBooks to meticulously track all financial transactions, including daily deposits and credit card payments.
• Maintain accurate records and reconcile bank accounts regularly.
• Prepare and update budget projections, ensuring alignment with organizational goals.
• Facilitate monthly bill payments and monitor tuition payments, including payment plans.
• Actively participate in Finance Committee, Billing, and Program Manager meetings.
• Lead the annual audit process, allocating approximately 50% of time during audit season (July-September).

Supervision (20%):

• Provide effective leadership to the Billing & Payroll Team, overseeing accounts receivable and payroll processes.
• Review and submit 1099 payroll, addressing any contractor concerns promptly.

Human Resources (15%):

• Manage W2 administrative onboarding and maintain employee records.
• Conduct background checks for all employees and contractors.
• Ensure compliance with required employee trainings and updates to the Employee Handbook.

Facility Operations (10%):

• Coordinate with vendors for maintenance and repairs, including HVAC, electrical, and supplies procurement.
• Conduct research to identify cost-saving opportunities related to vendor contracts.
• Prioritize timely completion of office repairs to maintain a safe and functional workspace.

Additional Tasks (5%):

• Flexibly address emerging tasks and responsibilities as needed.

*Note: This job description provides a comprehensive overview of the role and its responsibilities. Duties may evolve over time to meet organizational needs.*

What You Bring:

Qualifications & Key Competencies:

• Demonstrated leadership and supervisory experience.
• Proficiency in QuickBooks, Excel, and other relevant software applications.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Thorough understanding of payroll procedures and familiarity with health insurance practices.
• Knowledge of nonprofit financial management principles.

Education:

• Bachelor's Degree required.

Experience:

• Minimum of 5 years' work experience, preferably in a nonprofit setting.

What We Offer:

Benefits:

• Enjoy employer-paid health insurance, generous PTO accrual, and a hybrid work environment.

ICP is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Accommodations for applicants with disabilities are available upon request for the interview process.

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