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Customer Service Assistant
$61k-78k (estimate)
Full Time 2 Months Ago
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Instep Management Group is Hiring a Customer Service Assistant Near Riverside, CA

We're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market, specifically in the Inland Empire. In this role, you will have high expectations and be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments.

The Entry Level Customer Service Assistant will charge of leading daily operations, assisting with planning and coordinating the territory sales and marketing with lead generation, scheduling, confirming, and actual closing of sales appointments with our prospective new clients. You will oversee and monitor the activities of all client sales projects, ensuring ongoing communication with management teams, clients, customers, and other Customer Service Assistants in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled appointments.

Entry Level Customer Service Assistant Responsibilities:

  • Assist in the execution of marketing strategies for each client with lead generation
  • Interacting with consumers on-site to answer questions and explain client product/ features
  • Assist in connecting customers as qualified leads to senior sales consultants
  • Perform customer follow-ups and ensure consumer satisfaction
  • Assist the manager with any day-to-day Customer Service Assistant support as required
  • Develop strong leadership and interpersonal skills
  • Assisting with efforts for new business development

Requirements for the Entry Level Customer Service Assistant:

  • Great interpersonal skills and social competency
  • 1-2 years working in a customer service field
  • Professional demeanor, organized, and reliable
  • Effective and skillful communication skills with customers, other Customer Service Assistant team members, and upper management
  • Ambition, a strong work ethic, and an earnest willingness to learn
  • Results-driven attitude with a hunger for success
  • Ability to excel in a high-energy, fast-paced environment

#LI-Onsite

Job Summary

JOB TYPE

Full Time

SALARY

$61k-78k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

04/23/2024

WEBSITE

instepmanagementgroup.com

HEADQUARTERS

Upland, CA

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The job skills required for Customer Service Assistant include Customer Service, Communication Skills, Scheduling, Leadership, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.

Path-Arc
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If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Assistant job description and responsibilities

A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.

02/10/2022: Richland, WA

Coordinate and collaborate with cross-functional teams to ensure quality services to customers.

12/17/2021: Medford, OR

Customer service assistants deal with customer questions, purchases and complaints.

01/05/2022: New Brunswick, NJ

Organize and schedule customer orders to an appropriate department.

02/17/2022: Greenville, MS

Follow up with customers at a later date.

02/03/2022: Cedar Falls, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Assistant jobs

Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.

01/22/2022: Billings, MT

Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.

03/13/2022: Chicago, IL

Responding to questions with positive language can greatly affect how the customer hears the response.

02/09/2022: Saint Paul, MN

These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.

02/17/2022: Chico, CA

Ask for direct feedback from customers and colleagues in order to have a room for improvements.

02/17/2022: Lansing, MI

Step 3: View the best colleges and universities for Customer Service Assistant.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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