The Company

At Pacific Partners Insulation North, a BDI Company, we hire and retain employees who exhibit the following Core Values: Safety, Personal Integrity, Dependability, Commitment, Collaboration, and Excellence. BDI is in the construction industry, primarily insulation however, we do install additional products. BDI encourages team building by hosting numerous events throughout the year from BBQ’s to picnics and training. We appreciate our employees. We are hiring immediately, let us appreciate your talents and come join the BDI family!

Why we love it here: benefits that include medical, dental, vision, retirement plans, vacation, paid holidays, and plenty of opportunities for growth and advancement!

What You Can Expect

As a scheduler, you areresponsible for building a schedule for residential and commercial projects. Your day-to-day will always look a little different, but includes:

• Be the first point of contact for incoming customer inquiries, and provide installation timeframes and dates to clients.
• Be a moving resource and consult on installation solutions with the customer to create an accurate schedule timeline.
• Collaborating and communicating with builders, sales personnel and production team on the status of each job order
• Process work orders for customers in a timely fashion to ensure 100% satisfaction.
• Collecting, checking and organizing documentation regarding incoming and outgoing projects
• Be an active and productive contributor to regular strategic and tactical meetings. Provide support and take ownership of departmental improvement projects.

To Be Successful

• High School Diploma or GED required
• Office and Scheduling Experience a Plus
• Spanish proficiency is a plus
• Excellent communication skills both verbal and written
• Strong attention to detail to process paperwork, create accurate scheduling outlines and investigative skills to uncover pertinent details of installations
• Demonstrated excellence working in client facing roles, preferably on the phone
• Strong desire to regularly contribute and have your strategic ideas heard in an always growing and improving environment
• Strong desire to contribute to the growth phase of a company that emphasizes culture and employee engagement
• Computer and clerical proficiency answering phones, typing, using scheduling software communication and customer service
• Reliability to maintain expected operational hours

Position requires a drug test be completed, contingent upon employment and a background check if applicable. 

For Your Safety

• Lift light to moderate weight
• Sit for extended periods of time
• Use a computer

EEO Statement