Job Description

Custom Door & Gate is seeking a motivated and dependable individual to join our team as an Entry-Level Garage Door Technician. In this role, you will assist with installing, maintaining, and repairing residential and commercial garage doors and related systems. This is an excellent opportunity for someone who is interested in starting a career in the garage door industry and is willing to learn and grow within the company. In return we offer high earning potential and advancement in multiple areas of our company.

Responsibilities:

• Assist experienced technicians in installing, maintaining, and repairing garage doors and related systems.
• Learn and understand the operation of various garage door models, components, and systems.
• Provide exceptional customer service, addressing customer questions and concerns in a professional manner.
• Perform routine inspections and maintenance tasks on garage doors and associated hardware.
• Assist in troubleshooting and resolving issues with garage door systems.
• Ensure compliance with safety protocols and company policies.

 Preferred Qualifications:

• High school diploma or equivalent.
• Mechanical aptitude and ability to work with hand and power tools.
• Strong problem-solving skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Valid driver's license with a clean driving record.
• Physical ability to lift heavy objects and work in various weather conditions.
• Prior experience in the garage door industry is a plus but not required.

Physical demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weight and sit for extended periods to complete your computer job.

Benefits:

• Medical, dental, and vision coverage
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)
• Company Paid Life Insurance
• 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
• Longevity Stock Program
• IBP Foundation
• Scholarship opportunities
• Employee financial assistance Program
• Paid vacation and holidays
• Opportunities for growth and advancement

Custom Door & Gate is part of the Installed Building Products (IBP) family of companies. Over the past 20 years, we have served Raleigh, Greenville, Greensboro, and Fayetteville, North Carolina with a wide selection of residential garage doors, commercial rolling steel doors, operators, and gate systems. Aside from "A Garage Door You'll Adore," we promise an excellent buying experience, installation, and outstanding after-sales service. Our people are the key to our success, and we strive to meet your expectations at every step of the process. Become a part of the Custom Door & Gate team and take your career to the next level.

EEO Statement