You haven't searched anything yet.
The Copyright service desk personnel answer calls and emails relating to external (eCO) Electronic Copyright Office issues and internal staff requests/issues.
We address Copyright technical issues, providing high levels of customer service. The role often requires knowledge of the Service Now ticketing system, troubleshooting
extensively and escalating issues to Tier 2/3 as necessary.
Provide Tier I support for Copyright staff to troubleshoot the Siebel application and hardware issues in a timely manner.
Full Time
$54k-67k (estimate)
04/10/2024
05/04/2024