Overview

Inspire Physical & Hand Therapy, a member of Therapy Partners Group, has been the premier provider for outpatient orthopedics serving Spokane and surrounding communities for over five years.We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapistswhoare passionate about helping patients achieve their goals.

Under direct supervision of a licensed Physical Therapist, the Physical Therapy Technician shall be responsible for supporting and maintaining a smooth flow of activity on the clinic floor, to include overall cleanliness of the clinic, that clinic equipment is in working order, and ensuring operations are in compliance with TPG policy and procedures, and HIPAA regulations. The Physical Therapy Technician will work in a team environment and have the ability to complete daily tasks as assigned. The position requires strong customer skills with an ability to maintain friendly and professional relationships with patients and employees as well as completing all other duties as assigned.

Responsibilities

ESSENTIAL POSITION DUTIES

• Prepares treatment room for patient by following prescribed procedures and protocols.
• Prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel (shorts, gowns, etc.)
• Does laundry, maintaining an ample supply of clean linens.
• Under direct supervision of and with co-signature by, records daily notes.
• Provides information to patients by answering questions and requests.
• Helps treat patients by applying ice or heat packs, helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT.
• Educates patients by demonstrating proper use of equipment and exercise routines.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
• Ensures operation of physical therapy equipment by completing preventive maintenance requirements.
• Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies and communicating to person in charge or ordering
• Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments, is a team player.
• Collects garbage at the end of each working day.
• Reports any issues needing resolution to Physical Therapists.

Qualifications

MINIMUM POSITION REQUIREMENTS

Knowledge, Skills and Abilities

• Thorough knowledge of Microsoft Office
• Strong Customer Service Skills
• Ability to maintain confidential documents
• Ability to organize and manage multiple priorities
• Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles;
• Ability to communicate in an honest, direct and professional manner, relating well to others to build rapport and effective relationships.
• Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
• Ability to identify and problem solve
• Strong team player

Education and Experience

Education:

Bachelors of Science in Kinesiology or related field.

Experience:

Prior experience in customer service

Physical Requirements and Working Conditions

Requires prolonged standing, bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and present reports. 

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