Company DescriptionInspire Entrepreneur Academy invests in tomorrow’s leaders while executing for today’s best! We are committed to the individualized customer experience while upholding our company culture of “inspiring collaboration, productivity, and fun” in and out of the work space.Job DescriptionInspire Entrepreneur Academy is providing the competitive edge that all brands need to help organizations publicize their mission, engage supporters, and inspire a shift in the market. Our ideal candidate will be a dedicated member of our customer service and sales team, with a passion for improving the consumer experience.Main Responsibilities:In this role, you will notify customers about the service features, listen to customer grievances, and peacefully resolve any concerns they may have. You will be in charge of:Completing digital forms for new customers and encouraging additional services as appropriateAnswering customer requests in a courteous and timely mannerConnecting customers with the proper department if you are unable to assist them and their needs adequatelyBeing the primary person to work with all necessary departments both internally and externally to align all executive needsAttending company training exercises to improve knowledge of corporate proceduresEngaging in dynamic customer service procedures, standards, and policiesPartaking in weekly and monthly personnel meetingsQualificationsHigh school diploma or equivalentStrong interpersonal skillsProblem-solving and conflict resolution skillsPositive attitude and professional appearanceConfident making decisions and able to remain calm under pressureExcellent verbal and written communication skillsAbility to multitaskPrevious customer service experience preferredMotivated and willing to learn and developAdditional InformationEmployment Type: Full-timeSeniority Level: Entry-levelApply now! Please send us your resume and we will be in contact.