Senior Product Manager (Salesforce)

We are currently seeking a Senior Product Manager (Salesforce) to join our team. This position is responsible for driving efficiency and alignment for the overall direction and guidance of the Sales Operations Technology Stack. This includes working with additional sales operations technologies that integrate with the enterprise CRM. Works closely with Business Units and IT to improve processes enabled through the technologies implemented.

Responsibilities 

• Ensures product aligns with the company’s overall strategy and goals.
• Leads and defines product line strategy, business plans, and identifies business opportunities.
• Leads, defines, and manages product releases and builds functional specifications for future releases and represents the Business Units in ensuring project teams meet the defined schedules.
• Works closely with all Business Units to understand needs and translates them into appropriate application functionality as well as improved processes enabled through the implemented technologies for both PC and Mobile based applications.
• Works with all Business Units, product managers, project managers and development teams during the design, development, test, training, and launch phases of the development and release cycle.
• Determines scope and priority of process initiatives required to accomplish objectives as well as requests resources, i.e. material and financial where appropriate, needed to accomplish objectives.
• Helps to develop User Acceptance Test Plans and facilitate User Acceptance Testing.
• Helps direct the content for the product to be used at Conferences or special events. Assists in the planning/presentation of material for User's Conference and product training.
• Ensures all customer and quality requirements are satisfied in the product delivery.
• Evaluates and reports on current product line performance and usage. Leads the post-implementation support effort from functional and training perspectives.
• Assists with data integrations with other company assets, including but not limited to CRM and other technology systems.
• Develops and facilitates training workshops for assigned products.
• Assists in the accomplishment of Insperity Company goals.
• Helps other employees to accomplish Insperity Company goals.
• Performs other duties as may be assigned by department leadership.
• Participates in the Disaster Recovery plan as required.

Qualifications

• High School Diploma or equivalent is required. Bachelor’s Degree in a related field, or 5 years related work experience, is required. 
• Five to seven years of technology implementation experience is required. 
• Process improvement/optimization experience is strongly preferred.
• Product Management or Product specific certification is required.
• Communicates tactfully and effectively, verbally and in writing, and maintains effective work relations with those encountered in the course of employment.
• Possesses excellent customer skills and organizational skills, the ability to learn new concepts quickly, and be a self-starter.
• Exhibits excellent oral and written communication skills.
• Demonstrates analytical, statistical, and critical thinking skills.
• Possesses a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.
• Demonstrates ability to work independently, be a self-starter, be innovative, and actively seek new or better methods of competence. 
• Exhibits a positive team player attitude with a sense of urgency directed toward the provision of successful solutions for specific projects.
• Has a sound knowledge of system design, development, and effective testing methods.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.