Accounts Receivable Specialist

Are you ready to be a part of a rich history, a legacy of creativity, and a future of innovation? Step into our client’s world, where their journey began in the heart of New York City in 1888 and has been setting the standard for interior design excellence for over a century. We're looking for a talented Accounts Receivable Specialist to join our client’s team and help them maintain solid financial health while delivering exceptional service to their clients.

Our client is the oldest paint and design company in New York City. Its success rests upon its ability to consistently deliver an exceptional customer experience. The company aspires to grow and enhance this experience to unparalleled levels, and they rely on each employee in every role to contribute.

They expect each team member to be mindful of their part in the customer experience, to bring a positive attitude to their job with full engagement, and to deliver excellence in execution while demonstrating pride in the brand and a dedication to our company's success.

As the Accounts Receivable Specialist, your daily duties involve customer-facing interactions through calls and e-mails. For this reason, you must bring a customer service approach to your work. Your desire to provide excellent customer service should always inform how you interact with customers, colleagues, and vendors. 

You are the last step in the customer experience: payment. Your step is as important as all the others to maintain and secure future business. The tone of your communication cannot be stressed enough. Our client wishes to maintain and grow customer relationships. The customer must be at the center of your communication methods, both verbal and written. Follow-through is essential. Adhering consistently to the collection process is essential every single day. 

To thrive/succeed, you should have:

• Associate or Bachelor’s degree preferred
• Accounting or related degree is a plus
• Strong written and verbal communication skills
• Good people skills, ability to work in a team environment
• Strong analytical and critical thinking skills
• High degree of ownership for projects, a sense of urgency, and strong follow-through
• Excellent organizational skills, with strong attention to detail
• Professionalism and dependability 
• Ability to manage and complete multiple tasks on time
• Proficiency with Microsoft Office products

Your responsibilities as the Accounts Receivable Specialist will include: 

• professionally make outbound collection calls while maintaining and improving customer relationships
• Ensure close follow-up with customers to ensure payment commitments are met
• Communicate with store personnel and other departments to resolve customer disputes
• Perform timely, accurate posting of cash receipts to customer accounts
• Process virtual credit card payments received 
• Respond promptly to customer queries and requests, including providing invoice copies, processing credit card payments, and updating account information
• Manage communication from stores concerning order releases through account overrides
• Make approved changes to customer accounts, such as updating contact information, adding notes for store personnel, advising on sales tax status and pricing
• Contact customers about unapplied payments and credits

Best-in-Class Benefits and Perks:

Our client values their employees’ time and efforts. Their competitive compensation of $23-25 per hour, depending on experience and extensive benefits package, enhances their commitment to your success. Our client’s benefits package includes: 

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off and flexible schedule

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

If you're ready to take the next step in your career and make a meaningful impact, we want to hear from you. Join our client and embark on a growth, opportunity, and success journey! Apply now, and let's build something great together! 

Our client is an equal-opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.