1 Personal Injury Support Specialist Job in Dearborn, MI
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Personal Injury Support Specialist
$48k-61k (estimate)
Full Time | Business Services
6 Months Ago
Insight is Hiring a Personal Injury Support Specialist Near Dearborn, MI
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties “under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
We are seeking a dedicated and empathetic Personal Injury Support Specialist to join our team. The role of the support specialist is to provide vital assistance to individuals who have suffered personal injuries (auto or workers-compensation related), helping them navigate the claims process and access the support they need. This position requires strong communication and organizational skills, as well as a compassionate approach to client care.
Duties:
We are seeking a dedicated and empathetic Personal Injury Support Specialist to join our team. The role of the support specialist is to provide vital assistance to individuals who have suffered personal injuries (auto or workers-compensation related), helping them navigate the claims process and access the support they need. This position requires strong communication and organizational skills, as well as a compassionate approach to client care.
Duties:
- Serve as the primary point of contact for individuals who have suffered personal injuries (auto or workers-compensation), addressing their questions and concerns.
- Maintain regular communication with clients to keep them informed about the status of their claims.
- Assist clients with the initial intake process, collecting necessary information and documents to begin their claims.
- Maintain organized and accurate client records, documenting all interactions and case-related information.
- Collaborate with attorneys, paralegals, and claims specialists to ensure a smooth and efficient claims process.
- Assist in gathering and organizing documents and evidence for legal proceedings.
- Provide information and referrals to clients for medical, rehabilitation, and support services as needed.
- Ensure clients have access to the resources that can aid in their recovery and well-being.
- Keep clients updated on the progress of their claims, including status changes, negotiations, and court dates.
- Address client inquiries and concerns promptly and professionally.
- Assist with administrative tasks such as scheduling appointments, managing calendars, and maintaining client databases.
- Adhere to the highest standards of professionalism, confidentiality, and ethical conduct in all client interactions.
Qualifications:
- Demonstrates eligibility to work for any employer in the U.S.
- High school diploma, GED, or suitable equivalent.
- Previous Billing experience preferred
- Knowledge of general principles of medical billing including verification, authorization, posting charges, procedures, diagnosis, medical necessity, as well as knowledge of federal, and state regulations and billing rules
- Knowledge and understanding of CPT, HCPCS CCI, MUE, ICD-10, NCD, informational and payment Modifiers
- Knowledge of commercial billing procedures across a variety of payer systems.
- Is aware of standards and performs in accordance with them.
- Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards.
- Able to work in a fast-paced and stressful environment while maintaining positive energy.
- Willingness to participate in goal-setting and educational activities for professional advancement.
- Able to work compassionately with patients and coworkers to exhibit patient care second to none
- Demonstrates enthusiasm and drive.
- Exudes respect and flexibility to impact the workplace in a positive manner.
- Detailed oriented, conscientious and committed to precision in work results.
- Ability to perform to a high level of accuracy
- Friendly, empathetic & respectful
- Reliable in work results, timeliness & attendance
- Ability to relate to and work effectively with a wonderfully diverse populace
Benefits for our Full Time Team Members:
- Comprehensive health, dental, and vision insurance coverage
- Paid time off, including vacation, holidays, and sick leave
- 401K with Matching; offerings vested fully @ 6 months of employment paired with eligibility to contribute
- Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
- Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Insight is an equal opportunity employer and values workplace diversity!
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$48k-61k (estimate)
POST DATE
11/03/2023
EXPIRATION DATE
06/01/2024
WEBSITE
insight.com
HEADQUARTERS
CHARLOTTE, NC
SIZE
7,500 - 15,000
FOUNDED
1988
TYPE
Public
CEO
JEFF LONGO
REVENUE
$5B - $10B
INDUSTRY
Business Services
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About Insight
Insight is a provider of computer hardware, software, cloud solutions and IT services to business, government, education and healthcare sectors.
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