Description:

• Implement program management process: in-take process, prioritization, Gantt chart, funnel reporting, project updates.

• Monitors programs/projects from initiation through delivery and interfacing with stakeholders, including timeline development, requirement documentation, milestone coordination, UAT, change management, and lessons learned

• Create and submit key documents/policies for data privacy, legal, data governance.

• Partner with technical team members to develop and monitor alerts/notification for ETL and KPI performance.

• Build strategy to develop partnership with key stakeholders to collect their roadmap/projects.

Summary: The main function of an IT Program Manager is to provide successful definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.

Job Responsibilities: Deliver programs within the constraints of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. Program-level strategic planning, interaction with executive level management, complex issue resolution, excellent communications and team building skills. Manage a group or groups of internal exempt and matrixed employees and contractors that serve on the project(s) to deliver systems and systems enhancements that meet specified requirements. Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels. Skills: Project estimating, project scheduling & tracking, customer interaction and management, implementation planning in large organizations. Proven people management and team building skills. Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities. Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization. Strong ability to assess risk and apply management principles to technology applications/products and business functions.

Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.

Experience with software development lifecycle.

Education/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required.