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Inova
Fairfax, VA | Full Time
$47k-56k (estimate)
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Inova
Fairfax, VA | Full Time
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Inova Health System
Fairfax, VA | Full Time
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Inova Health System
Fairfax, VA | Full Time
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Patient Financial Service Representative 2
Inova Fairfax, VA
$47k-56k (estimate)
Full Time | Hospital 3 Months Ago
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Inova is Hiring a Patient Financial Service Representative 2 Near Fairfax, VA

The Patient Financial Services Representative 2 ensures appropriate and timely documentation of all account activity while appropriately handling all correspondences. Ensures that payer response reports and rejection reports are worked timely and meet departmental productivity and quality review standards. Takes ownership for the timely and accurate editing, submission and/or follow-up of assigned claims. Processes claims for at least one payer type (e.g. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) while ensuring all assigned claims meet clearinghouse and/or payer processing criteria. Meets departmental productivity and quality review standards while providing team management with issues regarding the claims follow-up process.
Job Responsibilities
  • Documents activity in HealthQuest and TRAC.
  • Takes direction from management to resolve issues.
  • Addresses all correspondences appropriately and within 48 hours of receipt or within customer expectations.
  • Ensures that all daily, weekly, and monthly reports are completed and submitted timely and with minimal errors.
  • Meets weekly productivity and quality expectations for assigned work lists and any supervisor-assigned special tasks.
  • Documents and reports claims submission issues immediately and provides feedback to team management regarding issues and wins.
  • Provides resolution for pending (WIP backlog) claims within allowable timeframes, as defined for appropriate deficiency, and/or provides appropriate account follow-up based on established protocol or SRGs.
  • Maintains knowledge of payer requirements, UB-04 standards, and system (i.e. Hospital, clearinghouse, payer) functionality in addition to Hospital policies and procedures.
  • May perform additional duties as assigned.
Additional Requirements
Certification - Not requiredLicensure - Not requiredExperience - One year of experienceEducation - High School or GED

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$47k-56k (estimate)

POST DATE

03/18/2024

EXPIRATION DATE

05/16/2024

WEBSITE

inova.org

HEADQUARTERS

FALLS CHURCH, VA

SIZE

7,500 - 15,000

TYPE

Private

CEO

JOHN KNOX SINGLETON

REVENUE

$3B - $5B

INDUSTRY

Hospital

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