The NC Department of Information Technology is seeking a SharePoint Product Specialist contractor for a 6-month engagement for the as a SharePoint Product Specialist. This person will be responsible for business analysis and solution design in support of NCDIT SharePoint sites and Lists, and utilize Power Automate to create solutions. This person will also perform quality assurance testing, coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual should have experience with standard business analysis processes, quality assurance testing as well as experience with business process transformation. The individual must be knowledgeable and experienced with project management, product ownership and the system development life cycle. This individual must have proven SharePoint experience with designing custom Microsoft SharePoint lists, libraries & content types as well as Power Automate.

Design SharePoint and web-based solutions to support Operations and Maintenance business processes

Break down design into clearly defined, manageable work items for the development team

Prioritize and track progress on work items and deliverables

Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation.

Document the program and project deliverables as assigned

Coordinate with clients to implement re-engineered business processes

Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes

Draft and deliver training materials for changed business processes and IT applications

Consult with clients to prototype, refine, test, and debug applications and processes to meet needs

Provide quality control for program and project deliverables

Provide guidance to team members

Required Skills: (5 years)

Proven experience as a Business Analyst

SharePoint experience with designing custom Microsoft SharePoint lists, libraries, and content types and JSON

Designing and testing SharePoint and web-based content management solutions

Strong analytical and conceptual skills

Positive interpersonal skills

Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users

Excellent organizational and presentation skills

Strong Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams)

Proven experience evaluating business processes and re-engineering

Proven experience writing clear and concise technical training materials and other user documentation