RESPONSIBILITIES:

Responsible for day to day operations of the clinic. Coordinates and supervises operational duties of administrative and clerical staff.

Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and all facilities and equipment are available, operational, safe, and disinfected.

Select, train, supervise, and monitor quality and production levels of site staff.

Recruit new staff, as the center grows, and as needed from time to time.

Develop monthly staff schedule, review timecards, and provide input to payroll calculation.

Assure cash drawer is balanced. Prepare and make daily bank deposits.

Resolve and approve billing holds, financial refunds and accounting corrections originating at the site.

Schedule patients for new and follow up visits.

JOB QUALIFICATIONS:

Familiarity with medical/billing systems (Athena a plus) medical coding, blood borne pathogens, emergency procedures, and other clinical/administrative issues.

Superior customer service skills to handle escalated issues.

Ability to supervise, train, and evaluate new and current staff.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Opportunities for advancement

Healthcare setting:

• Acute care
• Clinic
• Medical office
• Outpatient
• Private practice
• Telehealth
• Urgent care center

Medical specialties:

• Pediatrics
• Primary Care
• Urgent Care

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Bandera, TX: Relocate before starting work (Required)

Work Location: Multiple locations