Vice President of Franchise Operations at Innovative Sport Surfacing

At Innovative Sports Surfacing, we strive to create lasting impacts on communities and families by enhancing sport and play environments. If you're passionate about providing safe and enjoyable surfacing for residential and commercial clients, and have the skills to lead our franchise operations, this is your chance. Join us at Innovative Sports Solutions, where your expertise aligns with our mission to make a positive impact through sports and play.

We are on the hunt for a seasoned Vice President of Franchise Operations. You will have the opportunity to take our Franchise growth to the next level as you develop and lead both the strategy and tactical execution of our emerging franchise operations. In this pivotal role, you will uphold our brand by ensuring we stay true to our mission of providing turnkey quality products and services to our clients across all franchise locations. This is an opportunity to join us to drive our growth nationwide and become the leading provider in sports surfacing, equipment and service.

Our culture is hard driving, and unconventional, rejecting the corporate norm. We embrace a gritty "play fair but play to win" mentality and take pride in the difference we make in communities while enjoying what we do even though it is demanding and the hours can be long.

Key Responsibilities:

Strategic Franchise Leadership & Operational Expertise: Build out and execute strategic and tactical operational strategies with meticulous oversight, guaranteeing the brand promise of superior products and services is fulfilled by the franchisees.

Franchisee Training & Onboarding Excellence: Direct the creation of informative, relevant, and scalable training materials and programs to ensure franchisees start strong.

Franchisee Leadership, Support & Development: Serve as a key liaison between corporate and franchisees, developing processes to provide comprehensive on-going support, training, and resources to ensure their continued success.

Brand Integrity & Compliance: Lead by example in upholding and refining operational standards, ensuring a cohesive identity and secure compliance across all franchises.

Innovative Growth Initiatives: Courageously drive expansion, positioning our company at the forefront of potential market opportunities. Work closely with the appropriate teams to develop financial models, budgeting, and forecasting for franchise growth initiatives. Collaborate with marketing to create and implement effective marketing and branding campaigns to promote franchise opportunities and attract potential franchisees.

Analytical Oversight: Use insightful analyses of financials, feedback, and KPI'S to guide strategic enhancements and cultivate best practices.

Inside Operations: Support core business operations by assisting with structuring and organizing key components.

Qualifications:

• Proven track record within the franchise industry and at least 7 years in a senior operations leadership role required.
• A degree in Business Administration, Management, or a related field.
• A grinding mindset leader, adept at both hands-on coaching and high-level tactical and strategic operations' development.
• Expertise in Service based, large territory based franchise systems.
• Strong ability with financial forecasting, budgeting, and market analysis.
• Demonstrated success in developing impactful growth strategies.
• Business to Business, Construction or Home Service Industry experience is a must.
• Ability to balance competing priorities, complex situations, and tight deadlines in a fast-paced work environment.
• Both people and task focused, with a strong ability to be both strategic and tactical (drive execution at the unit level).

Location: On Site- Mentor, Ohio

Job Type: Full-time

Pay: Up to $125,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Application Question(s):

• Please summarize your leadership experience in franchise operations in a business/business, construction or home service industry.

Experience:

• senior operations: 7 years (Required)
• franchise operations: 7 years (Preferred)

Ability to Relocate:

• Mentor, OH 44060: Relocate before starting work (Required)

Work Location: In person