Innova Solutions is immediately hiring for Operation Support Representative

Position type: Full Time, Contract
Duration: 6 months
Location: Orlando, Florida 32822

As an Operation Support Representative you will:

• Performs repair purchase order review to identify the work scope requested by the customer. Creates repair work order in company database. Properly captures the work scope, warranty and financial conditions of the repair.
• Submits to Finance the request for new customer creation and for financial terms to be established.
• Evaluates warranty claims and inputs the request in SAP. Review manufacturing warranty and validates warranty period.
• Ensures correct work order identification and coding of database records to accurately account for retrofit programs and RBTH programs.
• Brings completed work orders to the shop floor
• Creates subcontract PO for repairs requiring shipment to vendor or other facility. Ensures scope of repair, customer requirements and vendor requirements are properly reflected on the subcontracting PO.
• Creates repair orders and subcontracting PO’s (when required) for work to be performed on company owned equipment
• Completes the subcontracting transaction after equipment repaired by an approved vendor has been completed and returned to drop shipped to customer.
• Proofreads outgoing work orders to verify accuracy and ensure facility obligations are fulfilled. Verifies financial and warranty coding is accurate and complete. Ensures customer is in good financial standing prior to creating delivery request of repaired equipment back to customer.
• Ensures the repair database is updated regarding changes to customer contact, invoicing and shipping information.
• Supports team in completing all transactions within the targeted timeframes. Responsible for meeting individual and team targets set for accuracy and velocity of repair administration in SAP.
• Authorizes return shipment of customer product by creating a delivery note.
• Invoice customers return orders and ensures accuracy

The ideal candidate will have: 

• High school graduate or equivalent experience required. Certification/Associates Degree preferred or (equivalent work experience.) Two years data entry or service support experience preferably in Aviation, Electronics or Technical industry. 
• Additional requirements for Exchange Stock Management include an additional two years’ experience preferably in inventory management and stock analysis. Exchange Stock Management also requires the ability to analyse large datasets, calculate turn rates and ROI. PC, Word, Excel, Outlook and Database applications.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. 

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. 

Thank you! 
Vandana Saini
Recruiter

PAY RANGE AND BENEFITS: 

Pay Range:$18.00 to $ 20.00 per hour.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. 

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). 

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. 

Recent Recognitions:

One of Largest IT Consulting Staffing firms in the USA – Recognized as #4 by Staffing Industry Analysts (SIA 2022) Clearly Rated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS.

 Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. 

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. 

Benefits:
401K, Employee Events, Life Insurance, Long Term Disability, Medical, Dental and Vision, Paid sick days

About the Company:
Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. 

Company Size:
10,000 employees or more

Industry:
Management Consulting Services

Founded:
1998

Website:
https://www.innovasolutions.com/