Volt is immediately hiring a Network Control in Melbourne, FL.

Position Type: Full-Time Contract, Temp to permanent

Duration: 12 Months

As a Network Control, you will:

• Provide technical support for large private communications network. Handle first line of support for customer and field calls into an operations center.
• Log calls and perform preliminary investigations into reported network issues.
• Create trouble tickets and initiate workflow for problem resolution.
• Monitor, analyze, and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
• Employs various test methods used to remotely analyze fractional Enterprise Data networks including fractional T1; T1; fractional T3; T3; Ethernet; IP; and RF.
• Interprets equipment alarms in the network on-premises equipment or telco's network and move forward towards service restoration.
• Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.
• This position is part of an onsite 24x7 network control environment. Shift and workday flexibility is required.
• CCNA Certification or must obtain within 3 months of start date.

The ideal candidate will have:

• Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (6) years of prior related experience.
• Minimum of (2) Years Telecommunications Network Troubleshooting experience.
• Additional Knowledge, Skills, and Abilities considered:
• Experience with Layer 1 Troubleshooting
• Experience with call center phone systems and working with geographically dispersed teams.
• Experience in Physical layer and routed technologies experience.
• Experience with Network Management systems and tools.
• Experience in remote maintenance and repair of CISCO network equipment.
• Experience with interacting with customers and meeting service-level timelines.

Pay Rate:$58-$62 per hour.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Benefits:
401K, Employee Events, Life Insurance, Long Term Disability, Medical, Dental and Vision, Paid sick days

About the Company:
Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. 

Company Size:
10,000 employees or more

Industry:
Aerospace and Defense

Founded:
1998

Website:
https://www.innovasolutions.com/