Customer Service Representative

Are you looking for a professional role with great work life balance? Work a Monday through Friday schedule while enjoying wonderful benefits such as paid time off, health insurance, and more. This hybrid remote opportunity will provide you the opportunity to work from the comfort of your home, as well as enjoy numerous office amenities such as a free wellness center and gym, walking paths, Starbucks kiosk, and full-service café. We are hiring immediately, so submit your application here to start the next step of your career journey today!

Key Responsibilities - Customer Service Representative

As an Order Management Specialist, you will work directly with our business customers (including well-known retailers, service centers, and more!) and play a key role in both our company and our customers’ success.

Responsibilities include:

• Handling customer inquiries regarding products
• Order / data entry
• Assisting with the forecasting and replenishment of supply
• Providing information on shipment locations
• Training new associates (upon experience)
• Ensuring orders are entered in a timely fashion to avoid shipping delays

Required Skills and Knowledge- Customer Service Representative

• Working knowledge with MS Office applications (Excel, Access, Power Point, etc.)
• Team-player who is self-motivated and excels working with minimal supervision
• Problem-solver who takes a practical, common-sense approach
• Excellent interpersonal skills while working in fast-paced call center setting
• Customer service skills

Education and Experience - Customer Service Representative

• High school diploma required
• Customer service experience
• Bachelor's degree preferred

Benefits and Pay - Customer Service Representative

• Monday through Friday
  • Primary shift is 9 AM to 6 PM
  • Required to work 1 week of 11 AM to 7 PM per month (you choose what week you work this shift!)
• Free wellness center, gym, and walking paths all onsite
• On-site, full-service café and Starbucks kiosk
• Secure, state of the art facility
• Healthcare, Life Insurance, Dental Reimbursement, Paid Time Off

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check and urine drug screen in accordance with all applicable laws.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran