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Responsible for answering, directing, dispatching, logging all requests (internal/external) that come into the switchboard as well as attending to guest needs, including but not limited to, guest registration, check-out and cashiering. Responsible for reconciliation and posting of daily revenue activity, in the absence of a Night Auditor. Answer internal and external telephone calls in a friendly and courteous manner. Direct all calls in a timely and accurate manner, assisting with basic questions whenever possible to provide great customer service. Actively coordinate communications within the resort, including guest tram service, emergency procedures, alarms, and life safety.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
High school or equivalent education (GED) required. Previous hospitality experience, preferably front desk experience, preferred.
Full Time
$31k-41k (estimate)
03/27/2024
05/12/2024
The job skills required for Overnight Front Desk Supervisor include Front Office, Housekeeping, Credit Card, Listening, Accounting, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Overnight Front Desk Supervisor positions, which can be used as a reference in future career path planning. As an Overnight Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Front Desk Supervisor. You can explore the career advancement for an Overnight Front Desk Supervisor below and select your interested title to get hiring information.