Job Description

POSITION SUMMARY

We are seeking a highly skilled Level 4 Service Technician and Sales Representative (STSR) with a minimum of 10 years of experience in the HVAC Industry. In this unique position, the STSR will use their extensive experience to diagnose complex issues and provide solutions for repairing or replacing Commercial HVAC Systems. The STSR is also responsible for driving sales through excellent service, expert knowledge, and client engagement. The STSR operates with the highest level of integrity, providing customers with a uniquely IMS experience in alignment organizational goals.

ABOUT INLAND MECHANICAL SERVICES

Here at IMS, we pride ourselves in delivering excellence without exception to our commercial HVAC customers. Our mission is to advance the lives we touch by empowering business through effective solutions, propelling success together. We are intentional and disciplined in our commitment to guide each team member in achieving their personal, professional, and financial goals while succeeding together. Our core values are the backbone of our business and guide our hiring process: we are accountable, aligned, disciplined, intentional, transparent, and pursue excellence!

PERFORMANCE OBJECTIVE

● Create full Scope of Work (SOW) and present proposal to customers: Estimate, Labor-hour budget, and production rates

● Installation of HVAC Equipment (Package, Split System, Chillers, Cooling Towers, VRF, VFD’s Energy efficiency equipment)

● Troubleshoot with high proficiency multiple mechanical system types: HVAC, Refrigeration, Chilled water systems (pumps, cooling towers, pumps), Hot water systems (pumps), Variable refrigerant flow, Air distribution systems

● Troubleshoot with high proficiency multiple electrical system types: High voltage, Low voltage, Variable frequency drives, Building automation controls (Variable air volume, variable air temperature, Controls systems)

● Provide complete information and recommendations of repairs needed to clients

● Ensure all activities are completed according to the agreed upon plan and SOW

● Perform HVAC repairs and communicate cost saving benefits of proactive preventative maintenance.

● Develop and maintain strong relationships with, fostering repeat business.

●Achieve sales targets through effective selling techniques and strategies.

● Create and present proposals, providing information to client for repair approvals

● Ensure all safety requirements are being met while on any jobsite.

● Work extended shifts and run after-hours calls on rotating schedule.

● Assist lower-level HVAC technicians in troubleshooting, diagnosis, and repair of commercial HVAC Systems

● Performs miscellaneous job-related duties as assigned.

● Maintain accurate truck stock levels and appropriate tool requirements.

KEY COMPETENCIES

The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role but are not necessarily all inclusive.

● Proficient in electrical controls, system troubleshooting, and schematics of refrigeration cycle and components

● Proven sales track record with the ability to meet or exceed targets.

● Ability to read and comprehend Mechanical Plans

● Knowledge of chiller systems, refrigeration, heat pump, pumps, oilers, VRF, VFD’s, VAV’s, system design, duct systems, electrical controls, equipment 50 Tons or larger

● Experience successfully maintaining a positive attitude while working in a team environment with competing priorities

● Working knowledge of MS Office Suite, Windows, Google Suite

● Ability to think critically, in the assessment of situations that will move projects forward

● Excellent communication abilities to convey information to client and office staff

● Maintain professional relationships with leadership, engineers, and worksite teams

● Outstanding organization and administrative accountability for project outcomes

● Ability to think individually as well as collaboratively when approaching co-workers

● Ability to read, interpret, and execute safety measures, procedure manuals, and written correspondence

● Self-starter/Excellent work ethic

● Proactive approach to problem-solving, and process improvement

● Ability to thrive in an environment of change and growth

EDUCATION AND EXPERIENCE

● High School Diploma or Equivalent (GED) Required

● Certificate of completion from an HVAC Technical School

● Minimum of 10 years Commercial HVAC experience with progressive responsibilities

● Universal EPA Certification

● Current State Driver’s License & Clean Driving Record (Required)

● Background check (Required)

● VRF experience (Preferred)

BENEFITS

● Health, Dental & Vision Insurance: 50% Employer-Paid

● Paid Holidays

● PTO Program

● Company Vehicle

● Professional Training & Development Opportunities

PHYSICAL REQUIREMENTS

● Ability to spend prolonged periods of time standing, sitting, or walking

● Ability to work in enclosed environments exposed to excessive noise, and cold or heat

● Must be able to lift at least 50lbs

● Possess tools needed

● Ability to work overtime (weekends)

● Position may require to travel

● Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

Job Type: Full-time

Pay: $36.00 - $42.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Overtime
• Weekends as needed

Application Question(s):

• Do you have experience with Service Titan?

Education:

• High school or equivalent (Preferred)

Experience:

• HVAC: 10 years (Required)

License/Certification:

• EPA Type II (Preferred)

Work Location: On the road