2 Reservationist Jobs in Miramar, FL
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Inktel Contact Center Solutions is Hiring a Reservationist Near Miramar, FL
Job Details
Description
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home , this may be the perfect opportunity for you!
Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner.
Connecting with people in a way that is meaningful to them is our bread and butter and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications :
- Proven track record of ALL of the following STRIVE values :
- S ervice
- T enacity
- R esponsibility
- I ntegrity
- ersatility
- E ntrepreneurship
- Amazing combination of nimble thinking, high energy, passion and persistence : resourcefulness
- Strong desire to be helpful and take ownership to resolve customer situations
- Empathetic and active listening
- Excellent oral communication skills : clear diction, tone and knowledge / use of proper grammar
- Positive outlook and enthusiastic attitude
- Conscientious team player
- Driven by delivering results
- Professional demeanor, put together
- Dependable and consistent, history of good attendance
- Naturally curious with an aptitude for learning and understanding quickly
- Ability to multitask by reading, typing, and navigating through applications while speaking with customers
- Prior customer service / troubleshooting experience preferred
- BILINGUAL (English & can SPEAK SPANISH)
MUST BE WITHIN A 30 MINUTE COMMUTE OF MIRAMAR, FL
Responsibilities :
- Respond to questions and provide information while exceeding customer expectations.
- De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
- Identify root cause of inquiries by asking probing questions to determine the best solution.
- Maintain required product knowledge to deliver best in class service.
Details :
- Start Date : April 29, 2024
- Training Schedule : Monday through Friday 9am-5pm EST for the first 4-5 weeks onsite then fully REMOTE (Work from HOME)
- Production Schedules available :
- Regular Shift 5 days a week (includes 1 weekend day (40 hrs a week)
- Pay : $15.40 / hr
- Must be Bilingual (English & Speak Spanish)
MUST BE WITHIN A 30 MINUTE COMMUTE OF MIRAMAR, FL
Last updated : 2024-04-27
Job Summary
Full Time
Business Services
$27k-35k (estimate)
04/29/2024
05/12/2024
inktel.com
ORLANDO, FL
100 - 200
1997
$10M - $50M
Business Services
Related Companies
About Inktel Contact Center Solutions
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients most valued and trusted business partner. At the heart of our mission is Inktels Passion for People philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer inte...raction. This focus has led to the creation of Inktels Customer First operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: Sales & Revenue Enhancement Revenue Protection Customer Support Sales Lead Management Field Sales Support Account Management Multi-Lingual Support Retention & Loyalty Seasonal & Peak Support Personalized Self Service Multi-Channel Email, Chat, & Mobile Social Engagement Strategy
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The job skills required for Reservationist include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservationist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservationist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservationist positions, which can be used as a reference in future career path planning. As a Reservationist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservationist. You can explore the career advancement for a Reservationist below and select your interested title to get hiring information.
If you are interested in becoming a Reservationist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservationist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Reservationist job description and responsibilities
Assisting and advising customers who may be choosing from a variety of travel options.
03/27/2022: Anderson, IN
Making reservations for customers based on their various requirements and budgetary allowances.
03/06/2022: Ogden, UT
Reservationists must have the ability to schedule things efficiently.
03/12/2022: Saginaw, MI
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
04/05/2022: Lafayette, LA
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
04/29/2022: Alamogordo, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Reservationist jobs
Processes advance deposits on reservations.
03/19/2022: New Brunswick, NJ
Handles daily correspondence. Responds to inquires and makes reservations as needed.
05/09/2022: Stockton, CA
Step 3: View the best colleges and universities for Reservationist.
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