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The Account Executive will be the face of Inktel to our clients and will be the client’s voice within Inktel. They will use their customer-facing background to help build strong relationships with new and current clients. They will also work closely with all internal departments to ensure that Inktel is being a valued partner by consistently meeting/exceeding the needs of our clients. Inktel only selects the best and the brightest to be a part of our cutting-edge organization. We surround ourselves with a team of forward-thinking professionals who aren’t afraid to push the limits, and we value talent that exhibits S.T.R.I.V.E.
Service – We are actively engaged in our communities and seek to make positive and lasting impacts. Everyone on our team is expected to be a player in his or her community. When you provide service, we leave the world a better place.
Tenacity – "Grit" is a good word used to describe us. We always find a way no matter what, and we will expect you to do the same. We stretch ourselves further than we thought we could stretch, and then we give even more. We love doing the hard stuff, and the right candidate for the Client Relationship Manager will love this too. The right candidate understands how "Embracing the suck!" can be completely rewarding.
Responsibility – We take personal ownership when things go wrong, we don’t make excuses and we don’t pass the buck and we are striving for excellence at all times. The right candidate will be committed to "wowing" those they interact with.
Integrity – We act with integrity in everything we do. We are a values-based organization and our values guide our daily decisions and how we conduct ourselves. You will help us achieve the goal of being client’s most trusted partner.
Versatility – In today’s business environment, change is the only constant. We’ll need you to incorporate changes and stay current on our client’s business and industry to maintain your level of expertise.
Entrepreneurship – We are a company that can make things happen. We abhor bureaucracy and the "it can't be done" mentality. The right candidate for this role will always "go for it" when given a challenge or opportunity. They will not back down.. Can’t is not a part of their vocabulary.
The Successful Candidate will:
Education & Experience
Knowledge, Skills, and Abilities
Salary & Benefits
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
#LI-MW1
Full Time
Business Services
$63k-84k (estimate)
04/25/2023
05/30/2024
inktel.com
ORLANDO, FL
100 - 200
1997
$10M - $50M
Business Services
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients most valued and trusted business partner. At the heart of our mission is Inktels Passion for People philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer inte...raction. This focus has led to the creation of Inktels Customer First operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: Sales & Revenue Enhancement Revenue Protection Customer Support Sales Lead Management Field Sales Support Account Management Multi-Lingual Support Retention & Loyalty Seasonal & Peak Support Personalized Self Service Multi-Channel Email, Chat, & Mobile Social Engagement Strategy
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