Job Summary:
We are seeking a Medical Equipment Customer Service Representative to join our team in our retail store. As a Retail Medical Equipment Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. Your role will involve assisting patients with inquiries, resolving issues, and providing product information.

Duties:
- Greet and assist patients in a friendly and professional manner
- Answer patient inquiries and provide accurate information about products and services
- Process patient orders, returns, and exchanges
- Operate the cash register and handle financial transactions accurately
- Answer telephone calls
- Verify insurance benefits and successfully communicate them to patient
- Resolve patient complaints or concerns in a timely and satisfactory manner with the help of management
- Data Entry into our computer system

Requirements:
- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Basic math skills for cash handling and inventory management
- Professional, outstanding personality
- Ability to multitask and prioritize tasks effectively
- Prior medical equipment or medical office experience preferred but willing to train the right candidate
- Professional Spanish speaking candidate is a plus
- Strong attention to details

We offer competitive pay rates based on experience. This is a full-time position with opportunities for career growth within our company. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Reading, PA 19611: Relocate before starting work (Required)

Work Location: In person