29 Support Technician Jobs in Los Angeles, CA
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Ingenuity Studios Inc. is Hiring a Support Technician Near Los Angeles, CA
Description
Interested in joining our IT Support team in our Los Angeles office? You will be exposed to a variety of technologies for one of the world’s leading visual effects studios. You will work out of our LA location and also interface with our New York and Vancouver studio at times. This is a full-time position during studio hours (9 a.m to 6 p.m).
This is an in-office position and is not eligible for remote work at this time.
Requirements:
- Relevant technical skills and experience in configuring and supporting users in a Windows environment. OSX and Linux (Centos) experience a plus.
- Solid understanding of PC, Server, and Network hardware\software with the ability to troubleshoot and resolve issues effectively.
- Experience with the administration of Active Directory Users and Objects
- Experience with imaging technologies such as FOG, MDT, etc. and deployment systems (LanDesk, PDQ, etc.)
- Exposure to software used in the VFX industry (Maya, Houdini, Nuke, Substance Painter, etc.) is a plus
- Strong communication and interpersonal skills (verbal and written)
- Excellent troubleshooting and organizational skills with the ability to “think on your feet” to come up with creative ideas and solutions to technical problems
- A passion and willingness to learn new skills, techniques and technologies
- Have a positive, can-do attitude and work well with others
- Effectively communicate with people with varying levels of technical knowledge
- Be able to work autonomously and as part of a larger team
- A keen focus on attention to detail and customer service
- Ability to deal with an unpredictable workload. Must be able to adapt to a fast-paced, high-pressure environment with fluid requirements and deadlines
- Ability to work under pressure
Responsibilities:
- Operate as a first responder to provide technical support and resolution or escalate issues appropriately to Development and IT
- Assist Development and IT teams in the planning, implementation, maintenance, support, and relocation of studio infrastructure (software hardware, including workstations, servers, laptops, storage systems, network devices, backups, audio\video equipment, peripherals, setting up desks for new artists, etc.)
- Ensure the reliable and efficient handling of studio assets and data
- Generate and maintain both internal and end-user documentation
Job Summary
Full Time
$66k-85k (estimate)
08/13/2022
02/21/2023
ingenuitystudios.com
Los Angeles, CA
100 - 200
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The following is the career advancement route for Support Technician positions, which can be used as a reference in future career path planning. As a Support Technician, it can be promoted into senior positions as an Applications Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Technician. You can explore the career advancement for a Support Technician below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Technician job description and responsibilities
The Support Technician must offer technical assistance to clients and analyze technical requirements.
01/19/2022: Cheyenne, WY
The Support Technician should be able to help customers facing trouble understanding how certain hardware or software works.
04/11/2022: Pittsfield, MA
Support technicians must be extremely knowledgeable and skilled regarding the product they are providing support for so as to best help the customer.
02/27/2022: Nashville, TN
A support technician must be good at listening and communication skills to be clear that both the user and support specialist understand any problem, solution or user requirements.
01/25/2022: San Jose, CA
Maintains the computer and network systems of an organisation.
03/03/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Technician jobs
Provide plant wide support both desk side and via remote correspondence.
03/04/2022: Salt Lake City, UT
As computers and software become more complex, support technician will be needed to provide technical assistance to customers and other users.
03/19/2022: Frankfort, KY
Candidate must know that a combination of technical skills, persistence and customer service skills are needed to be a support technician.
04/05/2022: Port Arthur, TX
A technical support should be able to work calmly when under pressure.
01/19/2022: Reno, NV
Gaining this skills set can enable a support technician to command higher wages from employers.
02/14/2022: Fort Wayne, IN
Step 3: View the best colleges and universities for Support Technician.
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