7 Client support representative Jobs in Columbia, MD
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Infrahire is Hiring a Client support representative Near Columbia, MD
InfraHire is looking for an Admin Assistant & Client Support Representative in Columbia, MD.
Job Description :
Reviewing & replying to all notices received from clients.
Filing all annual reports needed for businesses registered in states, including any PPT filings needed.
Business filings requested by clients
Certificates of Good Standings
S Election Filings in any states required (NJ)
Handling all billing with CT Corporation
Complete any IRS filings needed
1023 (Non-profit) applications,
POAs (also with state),
TRC Filings
Sending mass emails out for 1099s, tax season, end of year docs for YE FS clients, any final calls, and any misc. needed ones.
Issuing all 1099s and corrections.
Issuing share / membership certificates as requested
Posting job ads, monitoring candidates, submitting resumes to partners if they meet certain criteria for the job listed, setting up interviews.
Setting up jobs in Firm360 as needed and for mass job uploads (btax, ptax, 1099s, etc)
Taxes
Set up all templates,
Send organizer emails and save files to shared folders,
Help ready extensions,
E-file all extensions,
Collect and send all tax docs to IO,
Package all returns
Send any requests to correct personnel for other items (FS, P&L, BS, etc.)
Handle and help with issues within the office i.e., RTS, copier issues and reordering toner, postage machine, phone system, etc.
Planning team events, meetings, lunches, etc.
Scheduling consults / appointments for partners.
Assisting with any meetings for interviews, hiring, firing, as needed.
Back up to Admin / Receptionist, when needed.
Onboarding
Answering phones, transferring calls to appropriate personnel, taking messages, helping clients when possible.
Assist in scheduling appointments for Partners, as needed.
Greeting clients either for
Meetings & setting them up in the conf. room.
Stopping by to drop off or sign documents, have questions, or pick up their documents
Handle mail
Handle faxes
Save faxed files received to IO.
Forward any faxes needed to Sales Tax or Payroll emails.
InfraHire is an Equal Opportunity Employer.
Last updated : 2024-05-20
Job Summary
Full Time
$41k-52k (estimate)
05/16/2024
05/23/2024
The job skills required for Client support representative include Billing, Scheduling, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Client support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client support representative positions, which can be used as a reference in future career path planning. As a Client support representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client support representative. You can explore the career advancement for a Client support representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Representative job description and responsibilities
Client support representatives manage client relationships and provide customer support.
02/19/2022: Chattanooga, TN
Client support representatives help customers resolve technical problems associated with a product or service.
02/02/2022: Asheville, NC
They also ensure compliance with standards established procedures for addressing client concerns.
02/03/2022: Kansas City, MO
Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/27/2022: Ventura, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
03/21/2022: Medford, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Representative jobs
For this kind of job u need to practice active listening and learn to empathize with your customers.
01/28/2022: Terre Haute, IN
Familiarity with your products or services can do good for you as you work as customer support rep.
01/25/2022: Akron, OH
Client support representatives need to be current on technological developments and trends to be effective on their job.
02/25/2022: Harrisburg, PA
Client support agents can find out which tickets need their attention the most by creating customized ticket views.
04/14/2022: Nashville, TN
Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.
01/27/2022: Wichita Falls, TX
Step 3: View the best colleges and universities for Client Support Representative.
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