We’re looking for a self-motivated Banking Specialist who has a passion for challenges, innovation, and helping people to achieve their goals.

ABOUT INFOSYNC SERVICES

Multi-unit business operators often find accounting and payroll to be frustrating and expensive. InfoSync provides the people and technology so they can focus on their core business.

With over 11,000 locations using our services across 90 different brands, InfoSync is the leading provider of outsourcing services for multi-unit businesses.

WHY WORK FOR INFOSYNC?

At InfoSync, we know that you want to be a valued employee. In order to do that, you need a job with purpose, development, and opportunity for growth. We believe everyone should feel a part of a bigger purpose and enjoy coming to work every day. That is why we’ve hired over 800 employees who help us achieve our mission, vision, and our values.

Mission: Be the leading provider of outsourced business solutions through insight and innovative technologies, the development of people, and delivering excellent customer service.

Vision: Power people, enabling them to maximize their success.

Values: People, Teamwork, Respect, Integrity, Accountability, and Purpose

ABOUT THE ROLE

Under the general supervision of the Banking Supervisor, the Banking Specialist will be responsible for cash and revenue related items including the responsibilities listed below. They are also responsible for other tasks and responsibilities assigned by their supervisor. This role is required to work in office.

Requirements:

1. High school diploma or GED
2. Intermediate to Advanced Excel skills; knowledge of lookup functions and pivot tables
3. Good verbal and written communication skills
4. Ability to multi-task and prioritize assigned projects to meet deadlines
5. Ability to communicate effectively with clients, customers, and vendors
6. Self-motivated; ability to take on assigned tasks with minimal supervision 
7. Must be detail oriented

Preferred:

1. Experience with banking related transactions
2. Experience with check research
3. Basic understanding of debits and credits
4. Basic understanding of chargebacks and credit cards is preferred

Responsibilities:

Positive Pay

• Check and respond to all accounts payable and payroll check exceptions daily within time guidelines
• Review and ensure accuracy of positive pay files
• Upload positive pay files to bank websites

ACH File transmission and Return Reports

• Review and ensure accuracy of positive pay files
• Upload ACH files to bank website
• Verify and load Prenotes files to the bank website
• Download and Check ACH Return reports

Daily/Weekly Drawdowns (Sweeps)

• Transfer funds from each depository account to clients operating account
• Leave minimum balance in each account per client’s instructions

Daily Bank Downloads (as assigned)

• Gather closing ledger bank balances and maintain on spreadsheet
• Download clients bank activity and maintain in spreadsheet
• Verify bank activity is accurate and all cross checks tie

Bank Research Inquires

• Bank account research items as requested in bank websites
• Check Inquiry -verify statis of checks in bank website and pull images
• Stop Payments - Issues stop payments in bank websites

Chargeback duties as assigned

1. Gather Chargeback Notices/Retrieval Requests/Results
2. Enter Data on Spreadsheets
   • Enter notices/requests onto each client’s chargeback report
   • Transfer data from chargeback report to a packet pull list for in-house and storage
3. Pull Store Packets and Research
   • Pull in-house packets and copy related credit card receipts
   • Weekly – pull packets from storage and copy related credit card receipts
4. Respond to Processor on Chargeback Notices/Requests
   • Submit response online and upload a copy of the credit card receipt
   • Fax notice/request and a copy of the credit card receipt
   • Update Client Chargeback Reports with Fax Date/Comments