Under the direction of an IT Specialist 3, Grade 23, within the Labor, Workforce and Education Portfolio (LWE), Business Solutions/Department of Labor (DOL) the position will function as a quality assurance tester responsible for all phases of the Software Development Life Cycle for systems supporting DOL business needs and applications.
Specific duties include, but are not limited to:

• Conduct system testing activities for new development efforts and existing legacy applications, including:

o Developing test plans
o Writing test scenarios and test cases
o Executing test cases
o Reporting and tracking defects
o Preparing test data

• Plan for and execute regression tests to application updates resulting from defect fixes and/or system enhancements
• Design, code, and execute automated test scripts using Java
• Plan for, coordinate, and conduct User Acceptance Testing
• Participate in user training activities
• Assist in troubleshooting problems and determine root cause
• Review detailed requirements and design documents as input into the test planning/creating test cases process
• Participate in the Application Release and Change management process for Business Solutions programs to successfully support IT systems
• Monitor work request intake, change management, project plans and schedules, and delivery acceptance
• Conduct the quality assurance aspects of application software, building service and integration components within a modernized Service Oriented Architecture (SOA) software design
• Verify that system security measures are appropriate and comply with Office of IT Services and agency defined directives
• Develop integrated system test plans and data with user input in various development environments
• Assist in performing triage and analysis of production issues of multi-layered systems to determine best course of action and assignment to proper unit or technician for resolution
• Plan for and conduct performance testing
• Plan for and conduct accessibility testing
• Ensure QA best practices are followed
• Verify that testing documentation is complete, organized, filed, and readily available to team members
• Report assignment progress and see assignment activities to completion
• Engage in knowledge sharing with team members and other teams

Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
We are recruiting for positions within this role.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off

• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits

• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.