Informa is a leading international events, intelligence and scholarly research group.

We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Global Support is Informa's sixth division, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations. As the team behind the teams, Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.

The purpose of this role is to ensure the timely and accurate allocation of monies to customer accounts.

This role requires excellent communication, meticulous attention to detail and practical skills

You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.

Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties.

The Cash Applications Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:

• Process bank statements and update matching rules within the system when applicable
• Input and process daily cash receipts from statements, cheques and credit cards
• Performing standard cash allocations
• Reconcile associated General Ledger
• Reconcile SAP, bank postings and MCAS daily where appropriate
• Action refund payments by appropriate method
• Prepare bank reconciliations for all bank accounts controlled by the SSC
• Investigation and resolution of all reconciling items identified in the reconciliation process
• Prepare reconciliations for all credit card and petty cash balance sheet accounts where applicable
• Prepare reporting on cash movements to assist cash-flow analysis where applicable
• Preliminary Investigation and resolution of unidentified and unapplied payments
• Allocation of such unallocated payments to appropriate systems
• Allocation and reconciliation of funds pertaining to Agent Order Files (SSC Specific)
• Liaison with internal and external customers
• Resolution of queries from both internal and external customers
• Preparation of reporting credit balances (SSC Specific)
• General duty of care to colleagues
• Work collaboratively across teams/businesses
• Act as a role model to others
• Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Skills & Abilities

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
• Proficient skills in Excel, Word and Outlook are essential
• Remain approachable under pressure
• Knowledge and ability to use relevant internal systems
• Act with integrity, tact and diplomacy
• Work as part of a team
• Ability to complete a variety of related tasks
• Pro-actively solve problems
• Excellent Customer Service skills
• Good time management skills
• Ability to be flexible within role
• Excellent oral and written communication skills

Knowledge & Qualifications

• Good knowledge and understanding of Cash Applications processes within specific area of expertise:
• Queries & Allocations
• Cash Processing and Reconciliations
• Best practice in Cash Operations
• A thorough knowledge of SAP system preferable

The pay range for this position is $17-19 / hour depending on experience.

About Informa:

Informa is a leading business intelligence, academic publishing, knowledge and events group. We help customers in hundreds of professional, commercial and academic communities connect and learn, and create and provide access to content and intelligence so they can work smarter and make better decisions faster.

Why work at Informa:

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

• Learning and development plan to assist with your career development
• 15 days PTO plus 10 national holidays, 4 days for volunteering and a day off for your birthday!
• Competitive Benefits with 401k match
• Paid parental leave
• Commuters benefit
• Work with a high quality of specialist products and service
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
• Employee Stock Purchase Program - become a shareholder
• Regular social events and networking opportunities

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

All your information will be kept confidential according to EEO guidelines.

This post will expire on 05/24/2024