Positon Description: It is an exciting time to work for the City of Aurora! We're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Minimum Qualification:
Education: Associate degree from an accredited institution.
Certification:
CCNA - Route/ Switch, Cisco Certified Networking Associate
CCNP Switch 350-401 ITIL Foundations - IT Service Management
PCNSE - Palo Alto Certified Network Security Engineer
Valid Colorado Driver's License
Required Experience: 2 years of Network Administrator experience
Preferred Experience
Microwave Radio Network, line of sight, wireless data infrastructure and network troubleshooting experience
Palo Alto Environment
Network Technical Documentation and Topology
Flexibility to work within multiple network environments with different topologies
Running multiple projects simultaneously
Change Management Processes
Windows Network OS
LAN, WAN, WLAN VOIP
Network management analysis tools
Cisco UC, Including Unity and UCX CUCM Administration
Ability to build and maintain effective relationships with city staff, management and vendors
Recommend and assist with network upgrades and patches:
Knowledge
Working knowledge of Microsoft network operating systems;
Domain Name Services, DHCP;
Principals of systems analysis and design;
VOIP, switches, and router configuration including MPLS, BGP, and VLAN;
Network monitoring and analysis tools, network management, firewall, IPS technologies, and VPN's.
Understanding of Web-based applications.
Abilities:
Strong communication skills to communicate with customers, support personnel, relevant stakeholders, and management
Strong creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
Strong interpersonal skills and a propensity develop and mentor employees
Strong ability to manage multiple programs, handle multiple assignments simultaneously, and switch between assignments quickly
Strong ability to create and maintain formal and informal networks Strong ability to lead and work in a team environment
Strong ability to manage by influence
Ability to establish and maintain effective working relationships with other employees, users, computer industry representatives and citizens
Communicate effectively orally and in writing with technical and non-technical personnel
Work effectively both independently and in a team environment
Assess customer needs and apply technical and security knowledge to develop solutions
Strong interpersonal, analytical, and problem-solving skill
WORKING CONDITIONS Physical Demands:
Light physical work requiring ability to lift a maximum of 25 pounds, including lifting 10 pounds overhead.
Occasional carrying, walking and standing.
Vision to analyze data and read / interpret reports, documents and other written information.
Hand/eye coordination for operation of computer keyboard.
Speech communication and hearing to maintain communication with employees and citizens.
Capable of driving between city supported buildings and to meetings in the Denver metro area as needed.
Work Environment:
Normally works in a clean, comfortable environment.
System support issues may require working outside the office environment and in or around emergency response vehicles.
Requires rotational staff escalation support outside normal business hours.