Help desk Analyst || Onsite Position at Columbus, OH!!!

• Position title: Help Desk Analyst
• Location: Columbus, OH (Onsite)
• Position type: Contract
• Interview: Webcam

Performs basic workstation troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems, including, but not limited to:

Required Skills:

• Experience troubleshooting Windows 10 OS and Windows 11 OS.
• Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devices.
• Provides telephone support related to networking or connectivity issues.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Provides basic diagnosis, analysis and resolution of issues and customer(s).
• Independently images and or reimages equipment in preparation for deployment.
• Experience with Microsoft Intune preferred but not required
• Experience with Microsoft Windows Autopilot preferred but not required

Highly Desired:

• Experience with Microsoft Intune
• Experience with Microsoft Windows Autopilot

Job Types: Full-time, Contract

Salary: $25.00 - $35.00 per hour

Expected hours: 40 per week

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday

Experience:

• Windows: 3 years (Required)
• Windows Remote Desktop: 3 years (Required)
• Mac OS: 2 years (Required)
• Network installation: 3 years (Required)

Ability to Commute:

• Columbus, OH 43215 (Required)

Work Location: In person