Industries of the Blind, Inc (IOB) is a 501c (3) not-for-profit organization headquartered in Greensboro, NC whose Mission is to provide opportunities for employment and personal development for people who are blind or visually impaired to achieve greater independence. IOB has grown over the last 85 years to employ more than 250 people, 140 whom are blind. IOB is a self-sustaining organization, meaning that we support our non-profit business and our employees with the products we manufacture and services we provide. IOB manufactures textiles, assembles office supplies and janitorial products, and provides 3rd party distribution services. IOB’s customers include the US government, the military, and commercial businesses.

Provides high level of support to customers. Troubleshoots and works with necessary personnel to resolve problems; trains IOB’s employees.

Provide training of documented processes and procedures to all computer operators and warehouse personnel while providing high levels of support

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.