Job Title: Breakfast Attendant Hotel Department: Food & Beverage

Reports to: Food & Beverage Manager FLSA: Non Exempt

Job Objective: Present a warm, friendly demeanor to welcome guests to breakfast. Assists guests with breakfast and ensure breakfast is fully supplied with food. Answer guests’ questions in a friendly, professional, and efficient manner.

Key Areas of Responsibility:

Efficiently greet guests and escort them to a table in a prompt, friendly manner.

Ensure the tables are cleared promptly so no guest is kept waiting.

To ensure that company standards and procedures are applied.

Specific Duties:

• Have a good understanding of all of the hotels operating procedures;
• Greets guests and informs them of the breakfast options;
• Treat guests in a manner to ensure their complete satisfaction;
• Observes tables and keep track of clean, dirty and occupied tables;
• Cleans, organizes and stocks breakfast area;
• Interacts with guests in and as they leave the restaurant to ensure positive dining experience;
• Fill to go orders, if applicable;
• Handle guest complaints effectively;
• Promote goodwill by being courteous, friendly and helpful to guests, managers and all other associates;
• Team work;
• Must wear uniform and nametag;
• Must follow all policies and emergency procedures of the hotel;
• Must maintain personal cleanliness.
• Willing to work flexible hours.
• Excellent communication skills (verbally interacts with management, servers, team members and guests);
• Must be able to read, write and perform basic math;
• Organizational skills.
• Multi-task oriented.
• Knowledge of workplace and kitchen safety procedures.
• Other Duties and Responsibilities as may be designated

Education/Experience: High school or equivalent. Prior restaurant/hotel experience desired.

Physical Demands:

Must be able to lift up to 40lbs;

100% - Stands during entire shift;

75% - Reaches, bends, and stoops frequently;

75% - Verbally communicates with quests;

Hazards may include, but are not limited to, slipping and tripping.

Frequent washing of hands.

Work Environment: Interacting with co-workers, customers, working with cleaning chemicals and vacuum cleaners/brooms.