About Steve's Ace Home & Garden
We are a growing, locally owned and operated retailer based in Dubuque, IA and are looking for some new team members for our upcoming busy season. We offer competitive pay, benefits and an awesome employee discount. If it sounds like we might be a good fit, let's connect!

***Please Note: We will begin phone screenings in March and will call you if we believe you may be a good fit for Steve's Ace. Please refrain from contacting us prior to us initiating a call as we typically experience very high call volume this time of year***

General Summary
The Sales Associate will assist in offering outstanding customer service while receiving, stocking, and pricing merchandise and help to maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
• Provide a positive representation of Steve's Ace.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Communicate any Store Support Center issue to Store Manager for follow up.
• Communicate any merchandising, cost control or sales idea to Store Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Other Essential Requirements

•Experience
Formal retail experience preferred but not required.

•Physical Demands
Standing, walking, lifting (up to 25lbs frequently, and occasionally up to 50lbs) and climbing.

No experience is necessary. All employees will be required to complete orientation, basic, advanced, and expert training as well as ongoing continued education.

Salary
$10 - $15 an hour