As part of the Subway® Team, you as a Manager will focus on eight main things :

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Managing inventory and money control systems
• Coordinating local marketing initiatives, including community outreach
• Recruiting staff
• Maintaining standards of restaurant safety and security
• Being a team player

Position : Store Manager

Company : Empire Hospitality Group

Location : IN, KY, OH, MI, IL

Reports to : District Manager

Job Type : Full-time

Description : Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations.

As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.

Key Responsibilities :

• Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
• Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
• Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
• Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
• Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
• Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
• Complete daily and / or weekly paperwork, submitting it to the District Manager for review in a timely manner.
• Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.

Qualifications :

• Hospitality Management, or related field preferred.
• Minimum of 2 years of management experience within the QSR or hospitality industry.
• Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
• Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Allergen certification may be required, especially in states such as Illinois.

Benefits :

• Competitive salary commensurate with experience.
• Performance-based bonuses.
• Opportunities for career advancement and professional development.

Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations.

Apply now and take the next step in your career journey

In addition to the role of a Manager, key parts of your day to day will consist of :

• Recruiting and rewarding outstanding Team members
• Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
• Maintaining business records and analyzing them to help increase sales
• Identifying and contacting prospective Guests to promote sales
• Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
• Planning special events and promotions

As a Subway® Team Member, you’ll have access to :

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education : High school diploma or equivalent, college degree preferred

Experience : A minimum of 2 years in a restaurant environment, experience in supervising and training staff.

ESSENTIAL FUNCTIONS

Must be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential.

Physical : Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system / cash register.

This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

You will receive training on your roles and responsibilities

Full Time / Part Time and Day / Evening / Weekend Shift positions vary by location

Last updated : 2024-04-26