Job Description
Build your career with IU Health! We have an exciting opportunity available for a HR Shared Services I to join the HRSS team at our Indianapolis location.
Serves as the first point of contact for the HR Service Center, which is available for all IU Health team members statewide, to receive support and guidance on a variety of Human Resources programs and policies. Handles a high-volume of inbound calls and written requests regarding Oracle HR transactions, benefit programs and enrollment procedures, leave programs, HR policies and programs. Processes, troubleshoots, and approves a high-volume of Oracle HR transactions and verifications of team member data to support statewide operations. Participates in testing for system updates or enhancements and helps identify HR trends and issues that impact all team members. Partners with other HR colleagues across the system to ensure team member needs are addressed appropriately in an efficient and professional manner.
Our ideal candidate would have previous HR experience.
At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as training, leadership development, promotion opportunities and cross training development. We offer a comprehensive benefits package designed for you, which includes Medical-Dental-Vision, a matching 401K, PTO, tuition reimbursement program, wellness program, and more!
•High School Diploma/GED required; Associate's Degree or equivalent years of experience preferred. Must be HDI (Helpdesk Institute) certified within 6 months of employment. Requires 0-3 years of relevant experience.
•Prior Human Resources experience preferred.
•HR data entry and call center experience preferred.
•Help Desk Institute (HDI) certification is required to have or obtain within 6 months of hire (HRSS will pay for certification).
•Requires experience in Microsoft programs (Word, Excel).
About Us

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

About the Team
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.