1 Circulation Assistant Job in Prospect, IL

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Circulation Assistant

Indian Trails Library District

Prospect, IL | Full Time

$51k-65k (estimate)

2 Weeks Ago

Circulation Assistant

$51k-65k (estimate)

Full Time 2 Weeks Ago

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Indian Trails Library District is Hiring a Circulation Assistant Near Prospect, IL

Circulation Assistant
Average Weekly Hours: 21 - 25|FLSA Classification: Non-Exempt

Are you a positive individual with an aptitude for providing exceptional customer
service? Are you organized and have the ability to multitask? Do you thrive in a team
environment and like helping people? If so, this opportunity may be for you!

The Indian Trails Public Library District (ITPLD) is seeking a Circulation Assistant to
join our team! This position is a part-time opportunity with an average work week of
21 – 25 hours. These hours are a mix of weekdays, evenings, weekends and
holidays.

Some of the job duties include:
Check-out Duties

Staffing Circulation desk and drive-up window, checking out materials, accepting

materials for return while providing outstanding customer service to all members.

Register new library members.
Perform claims returned procedures; process overdue, reserve items and run reports.
Contact members and follow up on lost or missing items or service requests.
Maintain accurate records in the library database.
Assist members and staff in the materials check-out process, including use of the

self-check unit, account information retrieval, fine payments, and other concerns.
Check-in Duties

Check in library materials, perform content and condition checks, pull reserves, run

reports, contact members, and follow-up on items.

Assist at the drive-up window with checking out materials and accepting materials for

return as needed.

Assist with public and staff material concerns.

General Duties

Cross train to assist in both the check-in and check-out processes.
Greet anyone who enters the library in a professional and friendly manner.
Maintain library members’ confidentiality.
Troubleshoot sorter system, as needed, empty bins and sort materials.
Shelve materials, perform shelf reading and periodic shifting of collections as assigned.
File requested items on hold shelves and identify damaged or incomplete items

and process items accordingly.

Promote materials, programs, events, and services provided by the library.
Supports the department by assisting with the peer-to-peer training of new employees

as needed and as assigned by the manager or supervisor as well as adjusting the
daily assignment schedule as needed.

Perform other duties as assigned.

This opportunity requires:

High school diploma or equivalent certifications and/or experience.
Superb customer service skills including the ability to maintain a positive attitude and

demeanor under stressful situations.

Ability to communicate effectively, use good judgment in the decision-making

process, and work both independently and as part of a team.

Ability to multitask, have attention to details, and excellent organizational skills.

Ability to use computers and relevant software (including but not limited to

Microsoft Office 365 products).

Ability to read typed labels and sort color coded labels.
Ability to safely lift, sort, and shelve materials of various shapes and sizes up to 35

pounds. Able to push and pull carts and bins of various weights and sizes. Able to stand
and move about the library, especially the sorting area and lobby for long periods of time.

Flexibility to be able to work weekdays, evenings, weekends, and holidays.

Hourly rate of $15.21. This position is eligible for pro-rated vacation, sick time, floating
holiday hours, and mandatory IMRF pension participation. The library supports
continued learning and professional growth including job training for new employees.

To apply:
Send a cover letter and resume via e-mail to HR at hr@itpld.org.
Please include the job title in the subject line. No phone calls please.