Working at IRSC has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, IRSC offers a benefits package:

Wellness Wonders: Dive into a world of well-being with perks that nourish your body and soul. Health benefits that prioritize your fitness, mental health, and overall happiness await you with our employee only coverage paid by the college.

Retirement Radiance: Picture your future shining as bright as your career! Our retirement benefits are designed to turn your golden years into a sunlit oasis. With robust plans and strategic investments, we're planting the seeds for your retirement bliss.

Generous Time-Off Universe: Recharge and rejuvenate with ample vacation time, ensuring you return to work with newfound enthusiasm.

Career Launchpad: Propel your career forward with projects that are not just tasks but missions, shaping industries and driving change.

Join the Tech Tribe at Indian River State College!

Are you ready to embark on an exciting tech adventure? Indian River State College is on the lookout for a dynamic and enthusiastic Technology Support Specialist to join our vibrant team!

About Us:

At Indian River State College, we believe in harnessing the power of technology to support our students, faculty, and staff on their educational journey. As a Technology Support Specialist, you'll be at the heart of our mission, providing superhero-level support to ensure smooth sailing across our campuses.

What You'll Do:

Be the go-to guru for resolving tech hiccups with flair and finesse.

Dive into the digital realm to install, configure, and maintain all things tech.

Rock the casbah with your knowledge of mobile devices, especially those shiny Apple gadgets.

Unleash your inner tech wizard to troubleshoot VOIP equipment like a boss.

Keep our tech treasure trove organized with accurate inventory management.

What You'll Bring:

Associate Degree in Computer Science or a related field, or equivalent experience battling tech gremlins.

A valid Florida driver's license to navigate the wilds of our campuses.

Jedi-level skills in AV technologies and teleconference systems.

Networking ninja status with Active Directory and Cisco Switch mastery.

The ability to multitask like a pro and solve problems faster than a speeding bullet.

Superhuman patience and a knack for explaining tech jargon to mere mortals.

Why Join the Tribe:

Join a supportive and dynamic team that feels more like family than coworkers.

Gain valuable experience and level up your tech skills in a fast-paced environment.

Enjoy competitive compensation and benefits fit for a hero.

Make a real difference in the lives of our students and staff by keeping the tech gears turning smoothly.

Ready to join forces with the coolest tech team this side of the digital divide? Apply now and let's make magic happen together at Indian River State College!

QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS:

The qualifications and skill requirements for this position include:

• Associate's degree from an accredited institution in Computer Science or a related area OR a minimum of two (2) years proven work experience in a computer support environment;
• Valid Florida driver license;
• Proven knowledge and ability to install, configure, and troubleshoot hardware and software in computing systems;
• Ability to provide support to end-users through Service Desk;
• Knowledgeable in AV technologies and teleconference systems;
• Must be a proactive, independent worker with good communication skills necessary to interact with a technical and non-technical audience;
• Ability to interact effectively and positively with administration on a regular basis.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The essential job functions and responsibilities for this position include, but are not limited to:

• Providing support to end-users through Service Desk in a timely manner;
• Working knowledge of computer networking technologies;
• Supporting technology needs within instructional, office and meeting spaces;
• Maintaining documentation related to specialized procedures, applications, or system configurations;
• Maintaining accurate and timely inventory of hardware and software assets within Service Desk;
• Maintaining current knowledge of the Information Technology Services field by attending seminars or workshops, completing courses or reading current literature;
• Researching and recommending the implementation of new technology products and techniques;
• Assisting with the implementation of new IT initiatives across campus;
• Providing IT and AV support for college events;
• Ensuring all IT policies are enforced and followed;
• Troubleshooting VOIP equipment issues; and
• Fostering an environment of collaboration and strong customer service culture.

SPECIFIC DUTIES AND RESPONSIBILITIES:

The specific duties and responsibilities for this position include, but are not limited to:

• Resolving computer hardware and software problems assigned in a timely manner;
• Installing, configuring, and maintaining client software;
• Maintaining all networked technology across the college;
• Completing basic network outlet testing and configuration to support network devices;
• Utilizing programs, etc. to ensure proper function of all computer hardware and software;
• Completing other duties and responsibilities as assigned.

PHYSICAL REQUIREMENTS:

This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of fifty (50) pounds. It also requires manual dexterity to operate standard office machines, such as, copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety procedures while employed by the College.