Job Summary:
Primary duties are to advise, counsel and monitor the academic performance and need for support services for eligible participants in the Student Support Services Program. Assist in the provision of academic support services, including study groups, mentor program, workshops and seminars designed to improve problem solving and communication skills. Facilitate student participation in educational and cultural enrichment programs. Implement and conduct the Summer Bridge Program to transition students from high school or work to successful college programs.

Vision:
Indian Hills Community College will transform the future through education and empowerment.
Mission:
Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment, and regional economic advancement.
Core Values:
Indian Hills Community College is committed to excellence, success, service, integrity, community, innovation, diversity, and inclusion.

Minimum Job Requirements:

• Bachelor’s Degree required. Master’s degree preferred.
• Must have a minimum of one-year experience in counseling, student services or teaching in higher education. Prior experience with TRIO programs preferred.
• Must have demonstrated the ability to work with diverse groups of people, handle multiple tasks, and learn and perform tasks with limited supervision.
• Computer proficiency in word processing, databases, and spreadsheets required.
• Excellent communication skills, oral and written required.

Work Performed:

• Identify, select, and recruit program participants, including implementation of the Summer Bridge Program.
• Conduct telephone, virtual, and face-to-face interviews to identify potential participants.
• Market the program to campus and community through an organized campaign of print and broadcast media and through visits to area high schools and alternative high schools.
• Provide academic guidance and support to student participants.
• Conduct an individualized needs assessment of academic, financial and personal development for each participant.
• Provide mid-term and final grade advising.
• Keep accurate documentation of each advising session and service provided to students.
• Keep accurate records of program data necessary for reporting services and activities to the Department of Education.
• Develop a plan of educational support designed to achieve academic progress and retention for each student.
• Plan activities to familiarize students with the requirements, procedures, and resources of the college.
• Plan and conduct transfer day activities to support the graduation and transfer of program participants to four-year colleges and universities.
• Travel with students to conferences, workshops, cultural events, and transfer day trips
• Participate in college activities, including committees, student to campus programs, TRIO professional associations
• Maintain regular and consistent attendance at work.
• Other duties as assigned

Responsible To:
Program Director, Student Support Services
Position Level:
Professional – Exempt – Special Funding – “at-will” employment on a letter of employment
Employment Length:
4 Term, Full Time, Benefits
Schedule:
9 hrs/day, Monday – Thursday